At a Glance
- Tasks: Deliver top-notch customer service and assist with betting processes.
- Company: Leading betting and gaming retailer in Byfleet.
- Benefits: Annual bonus scheme, holiday entitlement, and subsidised travel.
- Why this job: Join a dynamic team and build relationships with customers while having fun.
- Qualifications: Passion for customer service and flexibility to work varied hours.
- Other info: Exciting environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading betting and gaming retailer in Byfleet is looking for enthusiastic individuals to join their retail team. In this role, you will provide exceptional customer service, assist with betting processes, and build relationships with customers.
The position requires you to work flexible hours, including evenings and weekends, and offers a range of benefits such as an annual bonus scheme, holiday entitlement, and subsidized travel.
If you have a passion for customer service and enjoy working in a dynamic environment, this could be the right job for you.
Customer Experience Champion – Betting Shop employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Champion – Betting Shop
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the betting shop. Understand their values and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for customer experience.
✨Tip Number 3
Be flexible and positive! The job requires working evenings and weekends, so make sure to express your willingness to adapt to the schedule. A positive attitude can go a long way in showing that you're the right fit for a dynamic environment like this one.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows that you’re proactive about joining our team. Plus, it’s super easy!
We think you need these skills to ace Customer Experience Champion – Betting Shop
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about the role and why you think you'd be a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any previous roles where you've provided exceptional customer service or worked in a fast-paced environment, as this will resonate with us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This helps us see why you’re the perfect Customer Experience Champion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've provided exceptional service in the past, especially in fast-paced environments. This will show that you understand the importance of customer experience in a betting shop.
✨Familiarise Yourself with Betting Processes
Take some time to learn about the betting processes and terminology used in the industry. Being able to discuss these topics confidently will demonstrate your enthusiasm for the role and your commitment to providing excellent service to customers.
✨Show Your Flexibility
Since the job requires flexible hours, be prepared to discuss your availability during the interview. Highlight your willingness to work evenings and weekends, as this shows that you're ready to meet the demands of the role and contribute to the team.
✨Build Rapport with the Interviewer
During the interview, focus on building a connection with the interviewer. Smile, maintain eye contact, and engage in friendly conversation. This will not only make you more memorable but also reflect the relationship-building skills that are crucial for a Customer Experience Champion.