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- Tasks: Lead the execution of gaming communications and collaborate with various teams for optimal delivery.
- Company: Join evoke, the innovative force behind major brands like William Hill and 888.
- Benefits: Enjoy hybrid working, 25 days holiday, discounts, and comprehensive health benefits.
- Why this job: Be part of a dynamic team driving change in a fast-paced environment focused on customer experience.
- Qualifications: Experience in CRM systems, stakeholder management, and familiarity with GDPR and technical tools.
- Other info: This is a 6-month fixed-term contract with opportunities for growth in a supportive culture.
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with:
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Client:
William Hill
Location:
Leeds, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
7c3ff8ee60d4
Job Views:
5
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
This is an opportunity to join the team at a pivotal point in its development, and be part of the change that we are seeking to create. You’ll report directly to our Senior CRM Campaign Manager and will be responsible for leading the execution and delivery of in-life gaming communications. You’ll collaborate with the rest of the CRM Campaign Management team, CRM Strategy team, commercial and operations to plan, brief, activate and evaluate the communications plan. You’ll also focus on test & learn to build on continuous improvement and optimisation of communications.
This role is central to the CLCM team’s ambition to leverage best in class thinking and delivery, becoming a centre of excellence within the business, driving value both for customers and the organisation through automated communications that bring the brand to life in a way that is personalised to customers’ preferences, lifestages and the actions that we want them to take.
What you will be doing
- Manage our weekly planning cycles for Gaming at William Hill to ensure that our activity is running smoothly to time and budget.
- Contribute to the gaming delivery for all customers, liaising with other teams such as Data & Delivery and our central CRM ops function to ensure that plans are executed flawlessly.
- Be comfortable with data and able to recommend tactical tests to ensure that we are continuously improving.
- Have meticulous attention to detail to review, proof and approve communications ready for broadcast.
- Work with our in-house experts on our targeting and creative technologies, to stretch their capabilities to give our customers truly amped up experiences.
- Represent this activity in clear and compelling ways that can be cascaded through the business and upwards.
- Work closely with our Safer Gambling and compliance teams to ensure that all the above is carried out to the highest possible standards of safety for our customers.
- Key to this role is the ability to be comfortable with and participate in significant change, seeking clarity in often ambiguous situations.
Who we are looking for
- Knowledge of CRM related systems and processes, communications delivery environments.
- Work in complex matrix managed environments with a proven ability to manage stakeholders.
- Proven track record of driving commercial success whilst putting the customer at the heart of communications, gained in a similar position agency or client side.
- Previously used Moveable Ink technology or similar (desirable).
- Familiar with GDPR & can navigate other regulatory requirements.
- Technical knowledge of databases, HTML, JAVA & ESPs.
What we offer
Our roles offer more than just a job, you’ll become part of our evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer-
Financial: Competitive salary and bonus schemes
Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time – and the chance for a coffee and a catch-up!
Holiday entitlement: You’ll be entitled to 25 days holiday, plus 8 bank holidays and an extra day for your birthday
Perks and discounts: Discounts at a range of high-street retailers
Family support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities
Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme
Travel card: Enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient commuting
Healthcare: We prioritise the health and well-being of you and your loved ones, offering comprehensive healthcare benefits (or a cash alternative)
Pension package, income protection and life assurance: Safeguarding your financial future and offering peace of mind
More about evoke
We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.
At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
Apply
At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.
Apply today to kickstart your application with the evoke Family!
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CRM Campaign Executive - 6 Month FTC employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Campaign Executive - 6 Month FTC
✨Tip Number 1
Familiarise yourself with CRM systems and processes, especially those related to gaming communications. Understanding how these systems work will help you speak confidently about your experience and how you can contribute to the team.
✨Tip Number 2
Network with professionals in the gaming and CRM sectors. Attend industry events or join online forums to connect with people who can provide insights into the role and potentially refer you internally at evoke.
✨Tip Number 3
Brush up on your data analysis skills. Being comfortable with data is crucial for this role, so practice interpreting data sets and making recommendations based on your findings to demonstrate your analytical capabilities.
✨Tip Number 4
Showcase your ability to manage stakeholders effectively. Prepare examples from your past experiences where you successfully navigated complex environments and collaborated with various teams to achieve common goals.
We think you need these skills to ace CRM Campaign Executive - 6 Month FTC
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the CRM Campaign Executive position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with CRM systems, data analysis, and communication strategies. Provide specific examples of how you've successfully managed campaigns or projects in similar roles.
Showcase Your Skills: Make sure to mention any technical skills that are relevant to the role, such as knowledge of HTML, JAVA, or Moveable Ink technology. This will demonstrate your capability to handle the technical aspects of the job.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to be part of evoke and how you can contribute to their goals.
How to prepare for a job interview at William Hill
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with managing weekly planning cycles and executing gaming communications.
✨Showcase Your Data Skills
Since the role requires comfort with data, be ready to talk about your experience with data analysis and how you've used it to recommend tactical tests in past roles. Highlight any specific tools or technologies you've worked with.
✨Demonstrate Attention to Detail
This position demands meticulous attention to detail. Prepare examples of how you've successfully proofed and approved communications in previous jobs, ensuring they met high standards before broadcast.
✨Embrace Change
The ability to adapt to significant change is crucial for this role. Share experiences where you've navigated ambiguity and led initiatives that required flexibility and a proactive approach to problem-solving.
