William Hill is seeking a Customer Service Supervisor in Cannock, United Kingdom. You will lead and coach a team of Customer Service Representatives, drive excellent service, and ensure the shop presents itself well.
You will also champion safer gambling, open/close shifts, and work to hit shop targets. A strong coaching mindset, interpersonal skills, and a professional approach are essential for success in this role.
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Customer Service Team Lead β Mentor, Motivate & Deliver in Cannock employer: William Hill
At William Hill, we pride ourselves on being more than just a betting shop; we are a community-focused employer that values our colleagues as the backbone of our business. With a strong commitment to employee development, competitive benefits, and a culture built on trust and belonging, we empower our teams to thrive while delivering exceptional customer experiences. Join us in a dynamic environment where your growth is supported, and together, we can raise our game.