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For Companies At a Glance
- Tasks: Welcome customers, assist with bets, and build strong relationships.
- Company: Leading betting and gaming company in vibrant Bristol.
- Benefits: Competitive pay, annual bonuses, generous holidays, and career growth perks.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Must be 18+, passionate about customer service, and great with people.
- Other info: Exciting environment with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading betting and gaming company in Bristol is seeking customer-focused individuals to join their retail team. In this role, you will welcome customers, assist with bets, and maintain strong customer relations.
Ideal candidates will be 18+, passionate about customer service, and possess excellent interpersonal skills.
This role offers competitive pay, annual bonuses, and generous holiday entitlement, along with various perks to support your career growth.
Customer Experience Specialist – Retail Betting in Bristol employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Bristol
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their customer service approach.
✨Tip Number 2
Practice your interpersonal skills! Role-play with a friend or family member to simulate customer interactions. This will help you feel more confident when you meet the team in person.
✨Tip Number 3
Be ready to showcase your passion for customer service during interviews. Share stories that highlight your experience and enthusiasm for helping others, especially in a retail environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest in the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences where you've gone above and beyond to help someone out. This will show us that you're the right fit for our team.
Highlight Your Interpersonal Skills: Make sure to mention your excellent interpersonal skills in your application. We want to see how you connect with people, so include examples of how you've built strong relationships in previous roles or situations.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role of Customer Experience Specialist. Mention specific aspects of the job description that excite you and how your skills align with them.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, do some research on the betting and gaming company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your interpersonal skills and how they can enhance the customer experience in retail betting.
✨Prepare for Common Interview Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does excellent customer service mean to you?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance shows that you take the opportunity seriously and are ready to represent the company well in a retail environment.
