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For Companies At a Glance
- Tasks: Welcome customers, process bets, and promote safer gambling in retail shops.
- Company: Leading betting company in Scotland with a focus on customer service.
- Benefits: Annual pay reviews, holiday entitlement, and exciting employee perks.
- Why this job: Join a dynamic team and enhance customer experiences in a fun environment.
- Qualifications: Must be 18+, passionate about customer service, and have strong interpersonal skills.
- Other info: Flexible shifts available with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A prominent betting company in Scotland seeks customer-focused individuals to join their retail shops. The role involves welcoming customers, processing bets, and supporting management activities, ensuring excellent service while promoting safer gambling.
With various shifts available, applicants should be 18+, passionate about customer service, and possess strong interpersonal skills.
This position offers annual pay reviews, holiday entitlement, and various employee perks, fostering a culture of growth and development within the company.
Customer Experience Specialist – Retail Betting in Bishopbriggs employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Bishopbriggs
✨Tip Number 1
Get to know the company! Research their values and culture, especially around customer service and safer gambling. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interpersonal skills! Role-play common customer scenarios with friends or family. This will boost your confidence and prepare you for those real-life interactions when you’re on the shop floor.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team and contribute to an amazing customer experience.
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Bishopbriggs
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help customers, as this is key for a role like this.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how your strong interpersonal skills can contribute to creating a fantastic experience for our customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role comes across without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, do some homework on the betting company. Understand their values, mission, and what sets them apart in the retail betting industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, your ability to connect with customers is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Highlight your interpersonal skills and how they can contribute to a positive betting environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a retail setting. Think about how you would handle difficult customers or promote safer gambling practices. Practising these scenarios can help you respond confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how they promote employee growth. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
