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- Tasks: Deliver exceptional customer service and assist with betting queries.
- Company: Leading betting company in Ashford with a focus on teamwork.
- Benefits: Flexible hours, holiday entitlements, training, and pension plan.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong interpersonal skills and a passion for helping others.
- Other info: A supportive environment that values trust and individual strengths.
The predicted salary is between 24000 - 36000 £ per year.
A prominent betting company in Ashford is looking for individuals to join their retail team. Candidates will be responsible for providing top-notch customer service, processing bets, and assisting customers with queries. Strong interpersonal skills and a passion for customer service are essential.
The role offers flexible working hours and a range of benefits including holiday entitlements, training, and a pension plan. Join this dynamic company that values trust and individual strengths.
Customer Experience Champion – Betting Shop in Ashford employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Champion – Betting Shop in Ashford
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for customer service.
✨Tip Number 2
Practice your interpersonal skills! Role-play with a friend or family member to get comfortable handling customer queries. The more you practice, the more confident you'll feel during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you care about the role and the company.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Experience Champion – Betting Shop in Ashford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our values.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. We want to know how your interpersonal skills can enhance our team and improve the customer experience in our betting shop.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about customer experience, prepare examples from your past where you provided exceptional service. Think of situations where you resolved issues or went above and beyond for a customer. This will demonstrate your passion for customer service and your ability to handle queries effectively.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would deal with an unhappy customer or how you process bets accurately. Practising these responses will help you feel more confident and articulate during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your professionalism, which is crucial in a customer-facing role.
