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- Tasks: Enhance customer experience by welcoming customers and processing bets in a lively betting shop.
- Company: Leading UK betting retailer with a focus on customer service.
- Benefits: Annual pay reviews, 28 days holiday, and training opportunities.
- Why this job: Join a dynamic team that values trust, growth, and great customer interactions.
- Qualifications: Must be 18+, with strong interpersonal skills and a passion for customer service.
- Other info: Flexible shifts and a supportive work environment for personal development.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK betting retailer is seeking team members to enhance the customer experience in their shops. Candidates must be 18+, possess strong interpersonal skills, and have a passion for delivering great customer service.
Responsibilities include:
- Welcoming customers
- Processing bets
- Demonstrating betting terminals
The role includes varied shifts and a range of benefits including annual pay reviews, 28 days holiday, and training opportunities. Join a dynamic team that values trust and growth.
Customer Experience Specialist — Betting Shop in Annan employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist — Betting Shop in Annan
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for delivering great customer service.
✨Tip Number 2
Practice your interpersonal skills! Role-play with a friend or family member to get comfortable welcoming customers and processing bets. The more you practice, the more confident you'll feel during the real deal.
✨Tip Number 3
Be ready to demonstrate your skills! If you're asked about betting terminals, don’t just say you know how to use them—show enthusiasm and explain how you’d help customers understand them too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Experience Specialist — Betting Shop in Annan
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love delivering great customer service. Share any experiences where you've gone the extra mile for a customer – it’ll really help you stand out!
Highlight Your Interpersonal Skills: We’re looking for team members with strong interpersonal skills. Make sure to include examples of how you've effectively communicated or built relationships with customers or colleagues in your application.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through. This will help us see your potential right away!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill
✨Know the Company
Before your interview, do a bit of research on the betting retailer. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Interpersonal Skills
As a Customer Experience Specialist, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved issues. This will demonstrate your ability to connect with customers and enhance their experience.
✨Familiarise Yourself with Betting Terms
Brush up on common betting terms and processes before the interview. Being knowledgeable about how bets are placed and processed will show that you're serious about the role and ready to hit the ground running.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
