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For Companies At a Glance
- Tasks: Deliver top-notch customer service and assist with betting processes.
- Company: Leading betting company with a focus on team support.
- Benefits: Flexible hours, annual pay review, holiday entitlement, and career development opportunities.
- Why this job: Join a passionate team and grow your skills in a dynamic environment.
- Qualifications: Enthusiasm for customer service and teamwork.
- Other info: Great opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading betting company is seeking enthusiastic retail team members in Accrington. You will provide exceptional customer service, process bets, and assist customers in using betting terminals. Your passion for working with people and delivering great service is essential.
This role offers flexible full and part-time hours, an annual pay review, holiday entitlement, and opportunities for career development. Join a team that values your growth and supports your success.
Customer Experience Specialist – Retail Betting in Accrington employer: William Hill
Contact Detail:
William Hill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Retail Betting in Accrington
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission and customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Customer Experience Specialist and how you’d handle them. Role-playing with a friend can help you feel more confident and ready to impress.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Experience Specialist – Retail Betting in Accrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you enjoy working with people and providing great experiences!
Tailor Your Application: Make sure to customise your application to highlight relevant experience in retail or customer service. We love seeing how your skills match what we’re looking for in a Customer Experience Specialist.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points about your experience and skills stand out without any fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at William Hill
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, your ability to provide exceptional service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion for working with people and your commitment to delivering great service.
✨Familiarise Yourself with Betting Terminology
Since you'll be assisting customers with betting terminals, it’s crucial to understand basic betting terms and processes. Brush up on common phrases and how bets are placed. This knowledge will help you feel more confident during the interview and show that you're ready to hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career development, or how success is measured in the role. This shows that you’re not just interested in the job, but also in growing with the company.
