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For Companies At a Glance
- Tasks: Welcome customers, process bets, and deliver top-notch service.
- Company: Leading betting company in Shrewsbury with a focus on customer experience.
- Benefits: Competitive pay, bonus scheme, holiday entitlement, and development opportunities.
- Why this job: Join a fun environment and enhance customer experiences while earning.
- Qualifications: Strong interpersonal skills and a passion for customer engagement.
- Other info: Part-time role with flexible hours and great perks.
The predicted salary is between 11 - 16 £ per hour.
A leading betting company in Shrewsbury is looking for a part-time Customer Service Representative to enhance the customer experience.
Responsibilities include:
- Welcoming customers
- Processing bets
- Providing excellent service
Candidates should possess strong interpersonal skills and a passion for customer engagement. The role offers competitive pay and development opportunities, alongside various perks such as a bonus scheme and holiday entitlement.
Customer Experience Pro - Betting Shop (Part-Time) in Shrewsbury employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Pro - Betting Shop (Part-Time) in Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the betting shop. Understand their values and what makes them stand out in customer service. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about enhancing customer experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives us a chance to see your enthusiasm right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Experience Pro - Betting Shop (Part-Time) in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer engagement. Share any relevant experiences where you've gone above and beyond to help customers, as this will resonate with our focus on enhancing the customer experience.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how your strong interpersonal skills can contribute to our team and improve the betting shop environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points about your experience and skills shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Interpersonal Skills
As a Customer Experience Pro, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. This will demonstrate your ability to connect with customers and enhance their experience.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or processing bets accurately. Practising your responses will help you feel more confident and articulate during the interview.
✨Highlight Your Passion for Customer Engagement
Make sure to convey your enthusiasm for providing excellent service. Share stories that illustrate your passion for customer engagement and how you go above and beyond to ensure a positive experience for customers.
