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- Tasks: Welcome customers and assist with their betting needs in a dynamic environment.
- Company: Leading betting company in Victoria with a vibrant team culture.
- Benefits: Competitive pay, annual reviews, holiday entitlement, and flexible hours.
- Why this job: Join a passionate team dedicated to enhancing customer experiences and growing your career.
- Qualifications: Strong interpersonal skills and a genuine passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
A leading betting company in Victoria is seeking a Customer Service Representative to welcome customers and assist with their needs. The role includes processing bets and supporting customers with betting terminals. Ideal candidates will have strong interpersonal skills and a passion for customer service.
The position offers competitive benefits, including annual pay review, holiday entitlement, and flexible working hours. Join a vibrant team dedicated to improving customer experience while growing your career.
Retail Betting Customer Champion employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Betting Customer Champion
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, you want to impress them with your knowledge and enthusiasm.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when dealing with real customers and showcase your interpersonal skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the role and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to remind them of your enthusiasm for the role and keep you fresh in their minds.
We think you need these skills to ace Retail Betting Customer Champion
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our commitment to excellent service.
Highlight Your Interpersonal Skills: We’re looking for candidates who can connect with customers easily. Make sure to include examples of how you've effectively communicated or resolved issues in previous roles. This will help us see how you can fit into our vibrant team.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the specific skills and experiences that match the Retail Betting Customer Champion role. We love seeing candidates who take the extra step!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at William Hill PLC
✨Know the Betting Landscape
Familiarise yourself with the basics of betting and the specific offerings of the company. Understanding different types of bets and how betting terminals work will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Interpersonal Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Highlight situations where you resolved issues or enhanced a customer's experience, as this role is all about connecting with people.
✨Emphasise Flexibility and Team Spirit
Since the position offers flexible working hours, be ready to discuss your availability and willingness to adapt. Also, express your excitement about being part of a vibrant team and how you can contribute to a positive work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer service and how they measure success in this role. This not only shows your interest but also helps you gauge if the company aligns with your values.
