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For Companies At a Glance
- Tasks: Welcome customers, process bets, and assist with queries in a lively environment.
- Company: Leading UK betting company focused on exceptional customer care.
- Benefits: Competitive pay, performance bonuses, and training opportunities.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Strong interpersonal skills and a passion for excellent service.
- Other info: Flexible part-time hours perfect for students.
The predicted salary is between 10 - 13 £ per hour.
A prominent betting company in the United Kingdom is seeking a Customer Service Representative to work part-time in Hull. The role involves welcoming customers, processing bets, and supporting customer queries. Successful candidates will have strong interpersonal skills and a passion for providing excellent service. This position offers competitive benefits, including a performance bonus and training opportunities, within a supportive team environment.
Part-Time Bet Shop Associate: Exceptional Customer Care & Growth employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Bet Shop Associate: Exceptional Customer Care & Growth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the betting industry and the specific company. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceptional customer care, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat with them.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Part-Time Bet Shop Associate: Exceptional Customer Care & Growth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing exceptional customer care. Share any relevant experiences that highlight your interpersonal skills and how you’ve gone the extra mile for customers.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your skills and experiences that align with the role of a Bet Shop Associate, especially those related to processing bets and handling customer queries.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in Hull!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on exceptional customer care, prepare examples from your past experiences where you provided outstanding service. Think of specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the position.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or processing bets accurately. Practising your responses can help you feel more confident and articulate during the interview, making a positive impression on the hiring team.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team dynamics, training opportunities, or performance bonuses. This shows that you’re not just interested in the job, but also in how you can grow within the company and contribute to its success.
