Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and assist customers with their bets.
- Company: Join the renowned William Hill PLC in a vibrant Manchester betting shop.
- Benefits: Earn £12.75 per hour, enjoy 28 days holiday, plus a paid day off for your birthday!
- Why this job: Be part of a dynamic team and enhance customer experiences every day.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Flexible part-time hours perfect for students looking to earn while they learn.
The predicted salary is between 12 - 13 £ per hour.
William Hill PLC is hiring a part-time Customer Service Representative in Manchester. The role focuses on providing excellent customer service by welcoming customers, assisting with bets, and demonstrating terminal use.
The position offers competitive benefits, including a salary of £12.75 per hour, a holiday entitlement of 28 days annually (pro rata), and a paid birthday day off.
Successful candidates will join a dynamic team committed to developing a positive customer experience.
Customer Experience Pro (Part-Time) – Betting Shop in Manchester employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Pro (Part-Time) – Betting Shop in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on William Hill. Understand their values and what they stand for in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling real-life situations during your interview.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. Being friendly and approachable is key in a customer-facing role, so don’t be afraid to show who you are!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team at William Hill.
We think you need these skills to ace Customer Experience Pro (Part-Time) – Betting Shop in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application: Make sure to customise your application for the Customer Experience Pro role. Highlight any relevant experience you have in customer service or betting environments. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us why you’re the perfect fit for this part-time role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill PLC
✨Know the Company
Before your interview, take some time to research William Hill PLC. Understand their values, mission, and what sets them apart in the betting industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Customer Scenarios
Since the role focuses on customer service, think about common scenarios you might encounter in a betting shop. Prepare responses for how you would handle difficult customers or assist someone who is new to using betting terminals. This will demonstrate your problem-solving skills and customer-centric approach.
✨Dress the Part
Even though it’s a part-time position, first impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and are serious about joining their team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in customer service. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.