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- Tasks: Deliver exceptional customer service and assist with bets and queries in a vibrant betting shop.
- Company: Leading betting company in Manchester with a dynamic retail team.
- Benefits: Competitive pay, bonus scheme, annual leave, and career growth perks.
- Why this job: Join a fun team and enhance your customer service skills while earning great rewards.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours with shifts available evenings and weekends.
The predicted salary is between 10 - 13 £ per hour.
A leading betting company in Manchester is seeking a Customer Service Representative for a part-time role. You will be the face of the shop, delivering exceptional customer service and assisting with bets and queries.
The role includes flexible working hours, with various shifts including evenings and weekends. This position offers competitive pay, a bonus scheme, annual leave, and additional perks to support your career growth.
Join us to be part of a dynamic retail team that values its employees.
Betting Shop Customer Experience Specialist in Manchester employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Shop Customer Experience Specialist in Manchester
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in the shop and how you'd handle them. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Betting Shop Customer Experience Specialist in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're the right fit for our team.
Tailor Your Application: Make sure to customise your application for the role of Customer Experience Specialist. Highlight any relevant experience in customer service or betting, and explain how you can contribute to our dynamic retail team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great candidate for this part-time role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Specialist, you'll need to demonstrate your ability to handle customer queries and provide exceptional service. Prepare examples from your past experiences where you successfully resolved issues or went above and beyond for a customer. This will highlight your suitability for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, like a difficult customer or a betting-related query. Practising these scenarios can help you articulate your thought process and problem-solving skills clearly.
✨Emphasise Flexibility and Team Spirit
Since the role involves flexible working hours, be sure to express your willingness to work evenings and weekends. Additionally, highlight your ability to work well in a team, as this is crucial in a dynamic retail environment. Show that you're ready to contribute positively to the team culture.
