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- Tasks: Provide top-notch customer service and assist with processing bets.
- Company: Major UK betting company with a supportive team culture.
- Benefits: Annual pay review, paid birthday off, and subsidised travel.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Passion for customer service and strong interpersonal skills.
- Other info: Part-time role with opportunities to grow and develop.
The predicted salary is between 11 - 16 £ per hour.
A major UK betting company is looking for a Customer Service Representative in Manchester. In this part-time position, you'll be vital in providing an exceptional customer experience by processing bets and assisting customers. The role requires a passion for customer service and strong interpersonal skills.
You will enjoy competitive benefits such as an annual pay review, paid birthday off, and subsidized travel. Join us and be part of a supportive team that empowers you to raise your game for both yourself and the business.
Betting Shop Customer Champion in Manchester employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Betting Shop Customer Champion in Manchester
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We all love a good story, so be ready to share how you’ve made someone’s day better.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Betting Shop Customer Champion in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We want to see that you genuinely care about providing an exceptional experience!
Tailor Your Application: Make sure to customise your application to fit the role of a Betting Shop Customer Champion. Highlight any relevant experience or skills that align with the job description. This shows us that you’ve done your homework and are serious about joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our supportive team!
How to prepare for a job interview at William Hill PLC
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting terminology and processes. Understanding how bets are placed and the different types of bets will show your passion for the industry and help you engage in meaningful conversations with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond to assist a customer, as this role is all about providing an exceptional experience. Be ready to discuss how you handle difficult customers or resolve conflicts.
✨Demonstrate Team Spirit
Since the job involves being part of a supportive team, highlight your ability to work collaboratively. Share stories that illustrate your teamwork skills and how you contribute to a positive work environment. This will resonate well with the company's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
