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For Companies At a Glance
- Tasks: Welcome customers, process bets, and assist with queries while promoting safer gambling.
- Company: Leading betting company in Kingswood with a supportive environment.
- Benefits: Competitive pay, paid birthday leave, and flexible working hours.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong interpersonal skills and a passion for customer service.
- Other info: Training opportunities available to help you grow.
The predicted salary is between 10 - 13 £ per hour.
A leading betting company in Kingswood is seeking a part-time Customer Service Representative. In this role, you will be responsible for welcoming customers, processing bets, and assisting with queries while championing safer gambling.
The ideal candidate has strong interpersonal skills and a passion for customer service. Join a supportive environment with competitive benefits, including paid birthday leave and training opportunities. Flexible working hours are available to fit your lifestyle.
Customer Service Specialist — Part-Time & Birthday Day Off in Kingswood employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist — Part-Time & Birthday Day Off in Kingswood
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they promote safer gambling will show that you're genuinely interested in the role and align with their mission.
✨Tip Number 2
Practice your interpersonal skills! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when dealing with real customers and queries.
✨Tip Number 3
Don’t forget to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past—it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Specialist — Part-Time & Birthday Day Off in Kingswood
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any relevant experiences that highlight your interpersonal skills and how you’ve gone the extra mile to assist someone.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Mention specific skills or experiences that relate directly to the job description, like processing bets or handling customer queries.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your strengths quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with flexible hours and great benefits!
How to prepare for a job interview at William Hill PLC
✨Know the Company
Before your interview, do a bit of research on the betting company. Understand their values, mission, and what they stand for, especially regarding safer gambling. This will show that you’re genuinely interested and can align with their goals.
✨Showcase Your Interpersonal Skills
As a Customer Service Specialist, strong interpersonal skills are key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to connect with customers effectively.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, like a customer being unhappy with their bet. Practising these scenarios can help you articulate your thought process clearly.
✨Highlight Your Flexibility
Since the role offers flexible working hours, be sure to mention your availability and willingness to adapt. This shows that you’re ready to fit into their schedule and meet the needs of the business while maintaining a work-life balance.
