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For Companies At a Glance
- Tasks: Engage with customers, process bets, and deliver top-notch service.
- Company: Leading betting company with a supportive team culture.
- Benefits: Flexible hours, annual pay review, holiday entitlement, and training opportunities.
- Why this job: Join a dynamic team and develop your career in a fun environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect part-time role for students looking to gain experience.
The predicted salary is between 13000 - 16000 £ per year.
A leading betting company is seeking a Customer Service Representative in Horsham. You will engage with customers, process bets, and provide excellent service while promoting a safe gambling environment.
This part-time position offers flexibility with working hours, annual pay review, and various benefits including holiday entitlement and training opportunities.
Join a supportive team culture and develop your career with us.
Part-Time Retail Customer Experience Associate in Horsham employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Customer Experience Associate in Horsham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the betting or customer service industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations with customers and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you’re excited about working in customer service and how you can contribute to a safe gambling environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining our supportive team culture.
We think you need these skills to ace Part-Time Retail Customer Experience Associate in Horsham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the role. Highlight your relevant experience in customer service and any skills that align with promoting a safe gambling environment. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re the right fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Associate, you'll need to demonstrate your ability to engage with customers effectively. Prepare examples from your past experiences where you've provided excellent service or resolved issues. This will highlight your suitability for the role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer service. Practice responding to scenarios like handling an upset customer or promoting responsible gambling. This will show your problem-solving skills and your commitment to a safe gambling environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
