Head of Compliance - Technical Standards & Gaming

We are evoke plc, one of the world’s leading betting and gaming companies with internationally renowned brands, including William Hill, 888, and Mr Green. We are looking for a Head of Compliance - Technical Standards & Gaming who will be responsible for ensuring our UK licensed businesses comply with the GB Gambling Commission’s Remote Gambling and Software Technical Standards (RTS) and other applicable equivalents relevant to UK activities. This includes Retail and Online operations.

This role owns the translation of requirements into practical technical standards, control frameworks, product requirements, testing obligations, release controls and assurance activity. In this role, you will be accountable for ensuring obligations are embedded across the end-to-end lifecycle of systems, games, content, platforms, third-party integrations and operational change.

This is a senior role (based in Leeds or London) and you will be a subject matter lead for technical compliance matters. You’ll be the key point of coordination between Compliance, Technology, Product, Security, Operations, Retail, Legal, Internal Audit and external testing or assurance providers.

• Owning our RTS compliance framework
• Ensuring RTS requirements are translated into clear internal standards, design controls, testing criteria, evidence requirements and approval gates
• Providing second line oversight and challenge on whether products, systems and change activity meet RTS requirements before release
• Maintaining effective governance over RTS control operation, assurance, issue escalation and remediation
• Acting as the senior compliance SME for RTS interpretation, testing strategy and regulatory engagement on technical standards matters
• Ensuring RTS obligations are embedded into product design, software development, architecture, deployment and operational processes from initial scoping through to live operation
• Advising the business on where RTS applies within retail environments, particularly for products or channels that constitute remote gambling or rely on remote communication
• Owning the running and results of the annual games testing audit

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have:

• Significant experience in gambling compliance, technical compliance, IT controls, product compliance, technical assurance or technology risk in a regulated environment with hands-on experience interpreting and implementing the Gambling Commission’s RTS or equivalent regulated technical standards
• Demonstrable experience overseeing technical testing, certification, control evidence and release governance for regulated products or systems alongside experience working across software delivery, product, operations, supplier management and second line governance
• Experience managing regulatory findings, technical incidents, audit actions and control remediation with experience leading teams and influencing senior stakeholders across compliance, product and technology
• Working knowledge of the GB RTS framework, including security requirements and the Commission’s testing expectations with excellent understanding of technical control design, SDLC governance, defect and release management, third-party assurance and evidence-based compliance

You will also have the ability to convert regulatory standards into operational requirements, measurable controls and pragmatic governance.

Our roles offer more than just a job, you’ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Perks and discounts: Discounts at a range of high-street retailers.
• Financial compensation, pension, and bonus schemes.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time.

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth. Apply today to kickstart your application with the evoke family!