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- Tasks: Engage customers, process bets, and assist with queries in a vibrant betting shop.
- Company: Leading betting company in Scotland with a strong community focus.
- Benefits: Competitive pay, flexible hours, and career development opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills while having fun.
- Qualifications: Must be 18+, passionate about customer service, and have great interpersonal skills.
The predicted salary is between 11 - 16 £ per hour.
A leading betting company in Scotland is seeking a part-time Customer Service Representative to engage customers and provide top-notch service. You will process bets, assist with queries, and build relationships within the community.
Ideal candidates are 18+, passionate about customer service, and possess strong interpersonal skills. This role offers competitive benefits and the opportunity to develop your career in a dynamic work environment.
Customer Experience Associate - Betting Shop (Part-Time) in Hawick employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate - Betting Shop (Part-Time) in Hawick
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for customer service.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. It’ll help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Customer Experience Associate - Betting Shop (Part-Time) in Hawick
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our values.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how your interpersonal skills can enhance our customer experience, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your passion for providing top-notch service, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate questions related to customer interactions, such as how you would handle a difficult customer or a situation where you had to process a bet quickly. Practising your responses will help you feel more confident and articulate during the interview.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Show enthusiasm for the role and the company. Building relationships within the community is key, so demonstrating your interpersonal skills and passion for customer engagement will make a lasting impression.
