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For Companies At a Glance
- Tasks: Lead a team and engage with customers to ensure top-notch service.
- Company: A leading betting company in Glasgow with a focus on trust and development.
- Benefits: Annual pay reviews, bonus schemes, and generous holiday entitlement.
- Why this job: Join a dynamic team where your leadership can shine and make a difference.
- Qualifications: Strong supervisory skills and a positive attitude are essential.
- Other info: Full-time role with opportunities for personal growth and development.
The predicted salary is between 26963 - 26963 £ per year.
A prominent betting company in Glasgow is seeking a Customer Service Team Leader to engage with customers, lead a team, and maintain high service standards. This full-time role offers an annual salary of £26,963.60 and includes a variety of benefits such as annual pay reviews, bonus schemes, and generous holiday entitlement.
Ideal candidates will possess strong supervisory skills and a positive, dynamic attitude. Apply now to join a team that values trust and personal development.
Retail Customer Service Team Leader — On-Shop Coach in Glasgow employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Team Leader — On-Shop Coach in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or resolved customer issues. Be ready to share these stories during your interview to demonstrate your supervisory skills.
✨Tip Number 3
Show off your positive attitude! Employers love candidates who bring energy and enthusiasm. Make sure to convey your dynamic personality during interviews and interactions with the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so make sure you stand out!
We think you need these skills to ace Retail Customer Service Team Leader — On-Shop Coach in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience you have in leading teams. We want to see how you've motivated others and maintained high service standards in your past roles.
Be Customer-Focused: Since this role is all about engaging with customers, share specific examples of how you've provided excellent customer service. We love to see candidates who genuinely care about customer satisfaction!
Keep It Positive and Dynamic: Your attitude matters! Use your application to convey a positive and dynamic vibe. We’re looking for someone who can bring energy to the team, so let that shine through in your writing.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, make sure you research the betting company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Customer Service Team Leader, you'll need to demonstrate strong supervisory skills. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how your leadership style aligns with maintaining high service standards.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and customer service approach. Think of specific situations where you had to engage with customers or handle difficult situations, and be ready to discuss how you managed them effectively.
✨Exude Positivity and Enthusiasm
A positive, dynamic attitude is key for this role. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and express your passion for customer service. This will help you connect with the interviewers and leave a lasting impression.
