Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist with processing bets in a vibrant betting shop.
- Company: Leading betting company in Glasgow with a focus on customer experience.
- Benefits: Competitive pay, annual reviews, holiday entitlement, and training opportunities.
- Why this job: Join a dynamic team and enhance your customer interaction skills in an exciting environment.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Full-time hours with great opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A prominent betting company in Glasgow is seeking a Customer Service Representative to deliver exceptional service to customers. In this role, you will assist with processing bets, engaging with customers, and ensuring a positive experience.
The position offers full-time hours and comes with a range of competitive benefits, including annual pay reviews, holiday entitlement, and training opportunities, making it ideal for those passionate about customer interaction.
Customer Experience Specialist – Betting Shop in Glasgow employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Specialist – Betting Shop in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer experience approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Experience Specialist, you'll be engaging with customers all day. Role-play with friends or family to get comfortable handling different scenarios and questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Experience Specialist – Betting Shop in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re passionate about customer service. Share any relevant experiences that highlight your ability to engage with customers and create a positive atmosphere.
Tailor Your Application: Make sure to customise your application to fit the role of Customer Experience Specialist. Use keywords from the job description, like 'processing bets' and 'exceptional service', to show that you understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your skills and experiences that directly relate to the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at William Hill PLC
✨Know the Betting Landscape
Familiarise yourself with the betting industry, especially the company’s offerings. Understanding different types of bets and current promotions will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlighting your ability to handle difficult situations with grace will demonstrate your suitability for the role.
✨Engage with Enthusiasm
During the interview, be sure to express your passion for customer interaction. A positive attitude and genuine interest in helping customers will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they measure customer satisfaction. This shows that you’re not just interested in the job, but also in contributing to the company’s success.
