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- Tasks: Provide outstanding customer service and process bets in a lively betting shop.
- Company: Leading betting company in Glasgow with a focus on customer engagement.
- Benefits: Competitive salary, annual pay review, holiday entitlement, and personal development opportunities.
- Why this job: Join a fun environment where you can make a difference in customer experiences.
- Qualifications: Enthusiasm for customer service and a passion for safer gambling practices.
- Other info: Great opportunity for personal and career growth in a dynamic setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading betting company in Glasgow is seeking a Customer Service Representative to provide outstanding service in shops. You will process bets, assist customers, and build strong relationships.
The role requires enthusiasm for customer engagement and the ability to champion safer gambling practices.
The position offers a competitive salary, annual pay review, holiday entitlement, and various benefits aimed at personal and career development.
Customer Experience Champion — Betting Shop in Glasgow employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Champion — Betting Shop in Glasgow
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your enthusiasm for their mission and how you can contribute to their customer experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face in a betting shop and how you'd handle them. Being able to demonstrate your problem-solving abilities will make you stand out as a Customer Experience Champion.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Experience Champion — Betting Shop in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about engaging with customers and creating a fantastic experience for them!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in customer service. We love seeing how your skills align with our values and the role of a Customer Experience Champion.
Highlight Your Relationship-Building Skills: In your application, emphasise any experience you've had in building strong relationships with customers. We’re looking for someone who can connect with people and make them feel valued in our shops.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some research on the betting company. Understand their values, mission, and any recent news or changes in the industry. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to engage with customers effectively.
✨Emphasise Safer Gambling Practices
Since the role involves championing safer gambling, be ready to discuss what this means to you. Familiarise yourself with the principles of responsible gambling and be prepared to share how you would promote these practices in your interactions with customers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how they measure success in the role. It shows you're genuinely interested and helps you assess if the company is the right fit for you.
