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- Tasks: Provide exceptional customer service and engage with clients in a dynamic retail environment.
- Company: A well-known retail betting company with a strong reputation.
- Benefits: Competitive pay, holiday entitlement, and annual pay reviews.
- Why this job: Join a fun team and make a difference in customer experiences.
- Qualifications: Strong interpersonal skills and a passion for customer interactions.
- Other info: Flexible hours perfect for students or those seeking part-time work.
The predicted salary is between 10 - 13 £ per hour.
A well-known retail betting company is seeking a Customer Service Representative in Glasgow. This part-time role is centered around providing exceptional customer service and engaging with clients.
- Responsibilities include welcoming customers, processing bets, and assisting with queries.
The company offers competitive benefits, including holiday entitlement and an annual pay review.
Candidates should possess strong interpersonal skills and a passion for customer interactions.
Customer Experience Associate - Part-Time with Flexible Hours in Glasgow employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate - Part-Time with Flexible Hours in Glasgow
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with clients, try role-playing common customer scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Experience Associate - Part-Time with Flexible Hours in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our focus on exceptional service.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how your strong interpersonal skills can shine in a role that’s all about engaging with clients.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some research on the retail betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Interpersonal Skills
As a Customer Experience Associate, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. This will demonstrate your ability to connect with clients and provide exceptional service.
✨Practice Common Interview Questions
Anticipate common interview questions related to customer service, such as how you would handle a difficult customer or a time you went above and beyond for someone. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the company. This could include inquiries about team dynamics, training opportunities, or how success is measured in the position. It shows that you're engaged and serious about the opportunity.
