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- Tasks: Deliver exceptional customer service, process bets, and assist with inquiries.
- Company: Leading retail betting company with a focus on customer engagement.
- Benefits: Competitive salary, flexible hours, annual pay review, and paid birthday off.
- Why this job: Join a dynamic team and enhance your customer service skills in a fun environment.
- Qualifications: Strong interpersonal skills and a passion for engaging with customers.
- Other info: Flexible working hours, including evenings and weekends.
The predicted salary is between 11 - 16 £ per hour.
A leading retail betting company is seeking a part-time Customer Service Representative in Glasgow. The role focuses on delivering exceptional service by welcoming customers, processing bets, and assisting with inquiries.
Candidates should possess strong interpersonal skills and a passion for customer engagement. Flexible working hours are available, including evenings and weekends, along with a competitive salary and benefits package including an annual pay review and paid birthday day off.
Customer Experience Advocate – Betting Shop (Part-Time) in Glasgow employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advocate – Betting Shop (Part-Time) in Glasgow
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for customer service in the betting industry.
✨Tip Number 2
Practice your interpersonal skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when dealing with real customers and show that you’re ready to engage with them.
✨Tip Number 3
Be flexible and open-minded about your availability. Since the role offers flexible hours, let them know you’re willing to work evenings and weekends. It shows commitment and eagerness to be part of the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Advocate – Betting Shop (Part-Time) in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you’re passionate about customer service. Share any experiences where you’ve gone the extra mile to help someone out – it’ll really make your application stand out!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your interpersonal skills and any relevant experience in a betting shop or similar environment. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences, and avoid long paragraphs. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, take some time to research the betting company. Understand their values, services, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Interpersonal Skills
As a Customer Experience Advocate, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Be ready to demonstrate your ability to connect with people and provide exceptional service.
✨Flexibility is Key
Since the role offers flexible working hours, be prepared to discuss your availability during the interview. Highlight your willingness to work evenings and weekends, as this shows your commitment and adaptability to the needs of the business.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
