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For Companies At a Glance
- Tasks: Provide top-notch customer service, process bets, and assist with queries.
- Company: Leading betting company in Greater London with a vibrant atmosphere.
- Benefits: Competitive salary, annual pay review, and various benefits packages.
- Why this job: Join an enthusiastic team and build relationships within the community.
- Qualifications: Strong communication skills and a passion for customer satisfaction.
- Other info: Great opportunities for growth in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading betting company in Greater London is seeking a Customer Service Representative to provide exceptional customer service and support. You will welcome customers, process bets, and assist with queries, all while fostering relationships within the community.
This full-time role offers a competitive salary, annual pay review, various benefits packages including a London weighting allowance, and opportunities for growth within the vibrant atmosphere at the company.
Join us to be part of an enthusiastic team dedicated to customer satisfaction.
Customer Experience Advisor - Betting Retail employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor - Betting Retail
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the betting industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle tricky situations with customers and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show your passion for customer experience! When you get the chance to chat with potential employers, let them know why you love helping customers and how you can contribute to their community-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic team members who are ready to make a difference.
We think you need these skills to ace Customer Experience Advisor - Betting Retail
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about helping customers and being part of our vibrant team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience in customer service. We love seeing how your skills align with the role of a Customer Experience Advisor!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some homework on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Customer Experience Advisor, your ability to provide exceptional service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Community Engagement
Since the role involves fostering relationships within the community, think of ways you've engaged with customers or contributed to local initiatives. Share these experiences during the interview to show that you’re not just about the job, but also about building connections.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, growth opportunities, or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
