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- Tasks: Enhance customer experience by greeting customers and processing bets in a vibrant environment.
- Company: Leading gaming company in Caernarfon with a focus on community engagement.
- Benefits: Competitive pay, holiday benefits, bonus scheme, and training opportunities.
- Why this job: Join us to make a difference in your community while building a fulfilling career.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Part-time role with flexible hours and growth potential.
The predicted salary is between 10 - 13 £ per hour.
A leading gaming company in Caernarfon is seeking a Customer Service Representative to enhance the customer experience in shops. You will greet customers, process bets, and help them navigate betting terminals while providing excellent service.
This part-time role offers competitive pay and benefits, including holidays, a bonus scheme, and opportunities for training and development. Join us to make a difference in your community and build a fulfilling career.
Customer Experience Champion - Bet Shop (Part-Time) in Caernarfon employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Champion - Bet Shop (Part-Time) in Caernarfon
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about enhancing the customer experience.
✨Tip Number 2
Practice your people skills! As a Customer Experience Champion, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with greeting customers and handling queries like a pro.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've provided excellent service or solved a problem for a customer. We want to hear how you can bring that magic to our shops!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Customer Experience Champion - Bet Shop (Part-Time) in Caernarfon
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark!
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the role of Customer Experience Champion. Highlight relevant skills and experiences that match what we're looking for. A personalised application stands out!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill PLC
✨Know the Company
Before your interview, do a bit of research on the gaming company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Experience Champion, you'll need to demonstrate your ability to provide excellent service. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving a complaint to creating a memorable experience.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or how you ensure a positive experience. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though this is a part-time role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and indicates that you take the role seriously, which is crucial in a customer-facing position.
