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- Tasks: Deliver top-notch customer service and assist with betting transactions.
- Company: Leading retail betting company in Bristol with a focus on customer experience.
- Benefits: Competitive bonuses, holiday entitlement, and development opportunities.
- Why this job: Join a dynamic team and create memorable experiences for customers.
- Qualifications: Passion for customer service and strong interpersonal skills.
- Other info: Flexible shifts and a welcoming work environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading retail betting company is seeking a Customer Service Representative in Bristol. This role focuses on delivering excellent customer service while handling betting transactions. You will be responsible for creating a welcoming environment, assisting customers with their queries, and ensuring a positive experience.
The position includes various shifts and offers competitive benefits like bonuses, holiday entitlement, and development opportunities. Ideal candidates should be passionate about customer service and possess strong interpersonal skills.
Customer Experience Associate – Betting Retail in Bristol employer: William Hill PLC
Contact Detail:
William Hill PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Associate – Betting Retail in Bristol
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for customer service in the betting industry.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common scenarios with friends or family. This will help you feel more confident when handling queries during the interview.
✨Tip Number 3
Be ready to showcase your interpersonal skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories that highlight your dedication to creating a positive experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Associate – Betting Retail in Bristol
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our focus on delivering excellent service.
Tailor Your Application: Make sure to customise your application to fit the role of Customer Experience Associate. Highlight your interpersonal skills and any experience in retail or betting environments, as this will show us you understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points about your skills and experiences are easy to spot. This helps us get a quick understanding of why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at William Hill PLC
✨Know the Company Inside Out
Before your interview, do some homework on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about customer experience, be ready to share specific examples of how you've provided excellent service in the past. Think of situations where you turned a negative experience into a positive one, as this will highlight your problem-solving abilities.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to customer interactions. Practice responding to scenarios like handling difficult customers or managing multiple queries at once. This will demonstrate your ability to think on your feet and maintain a positive environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
