At a Glance
- Tasks: Support property management and tenancy administration for landlords and tenants.
- Company: Join William H Brown, part of the Connells Group, a leader in property services.
- Benefits: Enjoy industry-leading training, career progression, team incentives, and a fun work environment.
- Other info: We encourage diverse applicants; don’t hesitate to apply even if you don’t meet every requirement.
- Why this job: Be part of a collaborative team that values diversity and offers real career growth.
- Qualifications: Strong customer service, administration skills, and a positive, detail-oriented attitude required.
The predicted salary is between 28800 - 43200 £ per year.
Property Coordinator
At William H Brown, part of the Connells Group, we're looking for a highly motivated Property Coordinator to complement our fantastic team in Peterborough.
This is an excellent opportunity to join one of the UK's leading property services businesses in a varied and fast-paced role, providing tenancy administration and property management support to our branch, landlords and tenants. If you're highly organised, enjoy delivering excellent customer service and thrive in a busy environment, you'll benefit from industry-leading training, genuine career progression and the support of a business that invests in its people.
What’s in it for you as our Property Coordinator?
- Support in training towards ARLA – NFOPP qualifications
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Collaborative, rewarding and fun environment
- Team incentives
Key responsibilities of a Property Coordinator
As a Property Coordinator, you'll provide essential tenancy administration and property management support, helping to ensure properties remain compliant and tenancies run smoothly. Your responsibilities will include:
- Providing property management and tenancy administration support to branches, landlords and tenants
- Arranging property safety inspections and ensuring all compliance certificates are up to date
- Coordinating routine property visits and additional inspections within required timescales
- Liaising with contractors to arrange repairs and maintenance, ensuring work is completed to the required standard
- Supporting the management of repair and maintenance requests, including insurance claims where appropriate
- Establishing responsibility for repairs between landlords and tenants
- Processing contractor payments, landlord invoices and deposit-related administration accurately and efficiently
- Delivering excellent customer service while keeping landlords, tenants, contractors and branches updated throughout the process
Skills and experience required to be a successful Property Coordinator
To be successful in this role, you will:
- Have excellent customer service and communication skills
- Be highly organised with strong administration skills and excellent attention to detail
- Be able to prioritise a busy workload in a fast-paced environment
- Be resilient, positive and proactive
- Be IT literate, including MS Office and email systems
- Previous experience within lettings, property management, administration or a customer service environment would be advantageous
Connells Group has been named one of The Sunday Times Best Places to Work for the second consecutive year, recognising our commitment to creating a workplace where colleagues feel supported, valued and able to build successful careers.
As part of the UK's leading property services group, you'll have access to ongoing development and long-term opportunities to progress into Property Management, Lettings and other specialist roles across the wider Connells Group.
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Property Coordinator in Peterborough employer: William H Brown
William H Brown, as part of the Connells Group, stands out as an exceptional employer in Halstead, offering a dynamic work culture that prioritises employee development and success. With structured training programmes and clear career progression paths, you will thrive in a supportive environment that values teamwork and outstanding customer service, all while enjoying a competitive salary and comprehensive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Property Coordinator in Peterborough
✨Tip Number 1
Familiarise yourself with the property management sector, especially the key responsibilities of a Property Coordinator. Understanding the nuances of safety inspections and tenant administration will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join online forums to connect with others who can provide insights or even refer you to opportunities at William H Brown.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or an email, showing that you can communicate effectively and positively will leave a lasting impression.
✨Tip Number 4
Research the latest trends and regulations in property management. Being knowledgeable about current legislation will not only prepare you for the role but also show your commitment to staying informed in the industry.
We think you need these skills to ace Property Coordinator in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Property Coordinator role. Emphasise your customer service skills, administration experience, and any property management knowledge you have.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you and how your background makes you a great fit.
Highlight Relevant Skills:In your application, focus on your organisational abilities, attention to detail, and communication skills. Provide examples of how you've successfully managed workloads in fast-paced environments.
Show Your Motivation:Express your motivation for applying to William H Brown and your interest in obtaining ARLA – NFOPP qualifications. This shows your commitment to professional development and the property industry.
How to prepare for a job interview at William H Brown
✨Showcase Your Customer Service Skills
As a Property Coordinator, outstanding customer service is key. Be prepared to share examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your ability to manage relationships with landlords and tenants effectively.
✨Demonstrate Organisational Skills
The role requires excellent organisational abilities. During the interview, discuss how you prioritise tasks and manage your workload in a fast-paced environment. You might want to mention specific tools or methods you use to stay organised.
✨Familiarise Yourself with Relevant Legislation
Understanding property management legislation is crucial for this role. Brush up on current safety inspection requirements and tenancy laws before the interview. Showing that you are knowledgeable about these topics will impress your interviewers.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
