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- Tasks: Support property management and tenancy administration for landlords and tenants.
- Company: Join a fun and positive team at our Property Management Centre in Norwich.
- Benefits: Earn £25,000 with industry-leading training and career progression opportunities.
- Other info: Enjoy perks like gym discounts and a birthday day off!
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Outstanding customer service and solid administration skills required.
The predicted salary is between 25000 - 25000 £ per year.
We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Property Management Centre in Norwich. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.
We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.
Salary: £25,000
What’s in it for you?
- Support in training towards ARLA – NFOPP qualifications
- Basic salary £25,000
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Collaborative, rewarding and fun environment
- Team incentives
Key responsibilities:
The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks.
Skills and experience:
- Outstanding Customer Service skills
- Solid administration skills
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast-paced environment
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Benefits:
- Aviva Digi care + workplace / Cycle to work scheme
- Colleague discount scheme / Perks at work / Gym discounts
- Life assurance / Workplace pension scheme
- 23 days annual holiday, plus additional day off for your birthday
Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Property Manager in Norwich employer: William H Brown
Contact Detail:
William H Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to property management. Think about scenarios where you've demonstrated outstanding customer service or handled tricky situations. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure to highlight why you're passionate about property management and how you can contribute to our fun and positive environment. Let your personality come through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Property Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your outstanding customer service skills and any relevant administration experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our fun and positive working environment.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application is clear, concise, and free of errors. We want to see your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at William H Brown
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Manager inside out. Familiarise yourself with property management processes, tenancy administration, and the importance of customer service in this field. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since outstanding customer service is key for this role, prepare examples from your past experiences where you've excelled in this area. Think about situations where you resolved issues or went above and beyond for clients. This will demonstrate your ability to handle tenant and landlord interactions effectively.
✨Be Organised and Prioritise
The job requires solid organisational skills, so be ready to discuss how you manage your workload. You might want to share specific tools or methods you use to stay organised, especially in a fast-paced environment. This will show that you can handle the demands of the role efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.