At a Glance
- Tasks: Win new instructions and list properties while delivering exceptional customer service.
- Company: Join Connells Group, a leader in the estate agency industry.
- Benefits: Enjoy industry-leading training, competitive salary, uncapped commission, and a company car.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact in a rewarding environment with clear career progression.
- Qualifications: Previous estate agency experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Connells Group, the Home of Opportunity, is looking for a highly motivated Residential Sales Manager to join our successful William H Brown estate agency team in Hertford.
A Quick Look at the Role
In this role, you will be responsible for winning new instructions and listing properties for market while consistently delivering exceptional customer service. You will build strong relationships with new and existing clients, both face‑to‑face and over the phone, and maximise every opportunity to book appointments for our in‑house Mortgage Advisors.
What’s in It for You?
- Industry‑leading training and development
- A clear and demonstrable career ladder within Connells Group
- A supportive, rewarding and high‑performance working environment
- Opportunities to compete for top achievers’ awards
- Competitive basic salary with uncapped commission
- Company car or car allowance
Skills and Experience We’re Looking For
- Have previous estate agency experience (e.g. Lister, Valuer, Estate Agent, Sales Negotiator)
- Be confident in generating new business in a target‑driven environment
- Deliver outstanding customer care and customer service
- Be resilient, positive, organised, numerate and detail‑oriented
- Have excellent verbal and written communication skills
- Be IT literate (MS Office, internet and email systems)
- Hold a full UK driving licence
Career Progression at Connells Group
At Connells Group, we believe in developing talent from within. This role offers long‑term career opportunities across the business, including progression into Senior Management, Sales Leadership, Mortgage Services, Land, New Homes, and other specialist services — giving you control over your career journey.
Our Commitment to Inclusion
Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion, or belief, marital status, or pregnancy and maternity status. If you’re excited about this opportunity but don’t meet every requirement, we still encourage you to apply. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group.
Residential Sales Manager in Hertford employer: William H Brown
Connells Group is an exceptional employer that prioritises the growth and development of its employees, offering industry-leading training and a clear career progression path within the dynamic estate agency environment of Hertford. With a supportive and high-performance culture, employees enjoy competitive salaries, uncapped commission, and the opportunity to excel in their careers while being part of a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Sales Manager in Hertford
✨Tip Number 1
Get to know the company inside out! Research Connells Group and understand their values, mission, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, attend industry events, or join relevant groups. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself and your experience in estate agency. This will come in handy during interviews or networking opportunities, helping you make a memorable first impression.
✨Tip Number 4
Don’t forget to follow up! After interviews or meetings, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Residential Sales Manager in Hertford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Residential Sales Manager role. Highlight your estate agency experience and any achievements that showcase your ability to generate new business and deliver outstanding customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Don’t forget to mention your resilience and organisational skills!
Show Off Your Communication Skills:Since excellent verbal and written communication skills are key, make sure your application is clear and professional. Use proper grammar and structure to demonstrate your attention to detail and IT literacy.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at William H Brown
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the residential property market. Familiarise yourself with local trends, recent sales, and the services offered by Connells Group. This will show your potential employer that you're genuinely interested and well-prepared.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is key for this role, think of specific examples from your past experiences where you went above and beyond for a client. Be ready to discuss how you built relationships and resolved issues, as this will highlight your suitability for the position.
✨Practice Your Pitch
As a Residential Sales Manager, you'll need to be confident in generating new business. Prepare a brief pitch about how you would approach winning new instructions and listing properties. Practising this will help you articulate your ideas clearly during the interview.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the company and the role. Ask about the team culture, training opportunities, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
