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- Tasks: Support our busy Lettings team with property inspections and exceptional service.
- Company: Join William H Brown, a market leader in property management.
- Benefits: Enjoy a competitive salary, full training, and clear career progression.
- Why this job: Make a real impact in a fast-paced, supportive, and fun environment.
- Qualifications: Experience in property management and strong communication skills are preferred.
- Other info: We welcome all qualified candidates to apply, even if you don’t meet every requirement.
The predicted salary is between 28800 - 43200 £ per year.
William H Brown is seeking an experienced Lettings Coordinator with strong property management experience to support our busy Lettings team in Grays, Essex. This in‑branch role is ideal for someone who can confidently conduct property inspections, deliver exceptional service to landlords and tenants, and provide expert support across all aspects of tenancy and property management.
Why Join Us?
- Competitive basic salary
- Full training and development
- Clear career progression pathway
- Company pension scheme
- Fast‑paced, supportive and fun working environment
What You’ll Do
- Act as a central point of contact for property management queries from branches, landlords, tenants, and internal teams.
- Provide expert advice on tenancy matters, property compliance, and relevant legislation.
- Conduct regular property inspections and ensure landlord obligations are met.
- Maintain and update the approved contractor register, ensuring all qualifications and documents are current.
- Oversee maintenance works, renewals and customer service actions, ensuring everything is completed on time.
- Monitor invoices, tenancy agreements, and inspection reports to maintain service level standards.
- Support more complex tenancy or property management cases, working closely with landlords, tenants, internal teams, and the Letting Services Centre.
What We’re Looking For
- Property management or lettings experience (preferred)
- Full UK driving licence and access to your own vehicle
- Strong communication and customer service skills
- Confident, calm and solutions‑focused under pressure
- Excellent negotiation, organisational and planning abilities
- A strong team player with good analytical skills
Ready to take the next step in your property management career? Apply now and join a market‑leading team where your expertise will make a real impact. Connells Group is an equal opportunities employer. We welcome applications from all qualified candidates and encourage individuals to apply even if they don’t meet every requirement. You may be the perfect fit for this or another opportunity within our group.
Lettings Coordinator in Grays employer: William H Brown
Contact Detail:
William H Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Coordinator in Grays
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management world and let them know you're on the lookout for a Lettings Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your property management knowledge. Familiarise yourself with current legislation and best practices in lettings. This will not only boost your confidence but also show potential employers that you're serious about the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings at StudySmarter and see how you can make an impact in a supportive environment.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lettings Coordinator in Grays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Coordinator role. Highlight your property management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your experience aligns with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Lettings Coordinator, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. Whether it's through your CV or cover letter, let us see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team!
How to prepare for a job interview at William H Brown
✨Know Your Stuff
Make sure you brush up on property management and lettings terminology. Familiarise yourself with relevant legislation and compliance issues, as you'll likely be asked about these during the interview. Showing that you understand the ins and outs of the role will impress your interviewers.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your property management experience. Whether it’s conducting inspections or handling tenant queries, having concrete stories ready will demonstrate your capability and confidence in the role.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of interaction with landlords and tenants, be ready to discuss how you've provided exceptional service in previous positions. Think of scenarios where you resolved conflicts or went above and beyond for clients, as this will show your commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or the company’s approach to property management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
