At a Glance
- Tasks: Manage properties and support tenants while ensuring top-notch service.
- Company: Join William H Brown, part of the Connells Group, in a vibrant team.
- Benefits: Competitive salary, full training, career progression, and pension scheme.
- Other info: Embrace a supportive culture that values diversity and inclusion.
- Why this job: Kickstart your career in property management with real impact in a fast-paced environment.
- Qualifications: Strong customer service skills and a positive team player attitude.
The predicted salary is between 30000 - 40000 £ per year.
William H Brown, part of Connells Group, is looking for a highly motivated Property Manager to join our Property Management team within the Lettings department in Hull. This is a branch-based role where you will provide property management and tenancy support to the branch, working closely with landlords, tenants and internal teams to deliver a high standard of service.
This opportunity is ideal for someone with strong customer service and organisational skills who enjoys working in a fast-paced environment and supporting all aspects of property management at branch level.
What We Offer:
- Competitive basic salary
- Full training and development
- Clear career progression opportunities
- Company pension scheme
- A fast-paced, supportive working environment
Your Role:
As Property Manager, you will act as the main point of contact for property management and tenancy-related matters for the branch, ensuring a consistent and professional service is delivered at all times.
Your responsibilities will include:
- Acting as a central point of contact for property management queries from the branch, landlords, tenants and internal teams
- Providing accurate advice to the branch and customers on tenancy matters and relevant legislation
- Maintaining the approved contractor register, ensuring qualifications and documentation are up to date
- Overseeing customer service delivery, ensuring works, and inspections are completed within agreed timescales
- Monitoring invoices, tenancy agreements and inspection reports to ensure service level standards are met
- Managing workloads to ensure deadlines are achieved and service levels are maintained
- Supporting more complex tenancy or property management cases, advising the branch, landlords and tenants on available options and liaising with the Lettings Services Centre where required
What We’re Looking For:
- Full UK driving licence and access to your own vehicle
- Strong customer service skills with a confident communication style
- A positive team player who enjoys working closely with a branch team
- Ability to remain calm and solutions focused under pressure
- Strong negotiation and influencing skills
- Excellent planning, organisational and time management abilities
- Good analytical skills and attention to detail
If you are looking to build or progress your career in property management within a branch-based lettings environment, we would love to hear from you. Apply today to find out more.
Our Commitment to Inclusion:
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of background. If this role excites you, but your experience does not align perfectly with every requirement, we encourage you to apply. You may be well-suited to this role or another opportunity within Connells Group.
Branch Property Manager – Lettings & Tenancy Support employer: William H Brown
William H Brown, part of Connells Group, is an excellent employer that fosters a supportive and dynamic work culture in Hull. With competitive salaries, comprehensive training, and clear career progression opportunities, employees are empowered to thrive in their roles while enjoying the benefits of a company pension scheme. Join us to be part of a team that values strong customer service and teamwork, ensuring a rewarding experience in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Property Manager – Lettings & Tenancy Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions in property management roles. Practise your responses, focusing on your customer service skills and how you handle pressure. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed workloads or resolved tenancy issues in the past. This will demonstrate your ability to keep things running smoothly in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Connells Group.
We think you need these skills to ace Branch Property Manager – Lettings & Tenancy Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Property Manager role. Highlight your customer service experience and any relevant property management skills to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Your Organisational Skills:Since this role requires excellent planning and time management, give examples in your application of how you've successfully managed workloads or handled multiple tasks in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at William H Brown
✨Know Your Stuff
Make sure you brush up on property management basics and relevant legislation. Familiarise yourself with common tenancy issues and how to resolve them, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve had to deal with difficult clients or complex issues, and be ready to discuss how you handled them effectively.
✨Demonstrate Team Spirit
Since this role involves working closely with a branch team, be prepared to talk about your experience as a team player. Share examples of how you’ve collaborated with others to achieve a common goal, and highlight your positive attitude.
✨Stay Calm Under Pressure
The property management field can be fast-paced and stressful. Think of scenarios where you’ve successfully managed tight deadlines or high-pressure situations, and be ready to explain how you maintained your composure and delivered results.
