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- Tasks: Lead a dynamic lettings team, ensuring top-notch service for landlords and tenants.
- Company: Join William H Brown, part of the Connells Group, a leader in residential lettings.
- Benefits: Enjoy uncapped commission, a company car, and industry-leading training.
- Why this job: This role offers career progression in a supportive environment with a focus on personal growth.
- Qualifications: Ideal for experienced estate agents or managers ready to take the next step.
- Other info: We value diversity and encourage all qualified candidates to apply, regardless of background.
The predicted salary is between 24000 - 33600 £ per year.
At William H Brown, part of the Connells Group, we're looking for a highly motivated Assistant Lettings Manager to complement our fantastic residential lettings team in Norwich. This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step into your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and a team to help you grow market share and develop your career.
What’s in it for you as our Assistant Lettings Manager?
- Industry leading training and development
- Full support and training to become ARLA – NFOPP qualified
- Demonstrable career ladder
- Supportive and rewarding environment
- Compete for top achievers awards
- Competitive basic salary with uncapped commission
- Company Car or Car Allowance
Key responsibilities of an Assistant Lettings Manager
- Running a profitable and well organised office, providing an effective, efficient and professional lettings service to landlords and tenants.
- Leading by example and delegating tasks with the aim to exceed standards of performance and targets set.
- Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career.
Skills and experience required to be a successful Assistant Lettings Manager
- Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress your career.
- Able to generate new business in a target driven environment.
- Proven experience managing, leading and mentoring a team.
- Outstanding customer care / customer service experience.
- Resilient, positive, organised, numerate and detail oriented.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
- A Full UK driving licence.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Assistant Lettings Manager employer: William H Brown
Contact Detail:
William H Brown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Lettings Manager
✨Tip Number 1
Familiarise yourself with the local property market in Norwich. Understanding the trends, rental prices, and key areas will not only boost your confidence but also impress the hiring team during discussions.
✨Tip Number 2
Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Think of specific examples from your past experiences that demonstrate your ability to manage and mentor effectively.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your ability to handle challenging situations. This will demonstrate your commitment to outstanding customer care, which is crucial for this role.
We think you need these skills to ace Assistant Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or estate agency roles. Emphasise any leadership or management experience, as well as your ability to generate new business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the responsibilities of an Assistant Lettings Manager. Mention your customer service experience and your ability to lead a team.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as outstanding customer care, organisational abilities, and IT literacy. Provide specific examples of how you've demonstrated these skills in previous roles.
Show Enthusiasm for Development: Express your eagerness to undergo training and development, particularly in becoming ARLA – NFOPP qualified. This shows your commitment to professional growth and aligns with the company's values.
How to prepare for a job interview at William H Brown
✨Showcase Your Leadership Skills
As an Assistant Lettings Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed or mentored others, highlighting the positive outcomes.
✨Understand the Lettings Market
Familiarise yourself with the current lettings market in Norwich. Be ready to discuss trends, challenges, and opportunities in the area. This shows your commitment and knowledge, which can set you apart from other candidates.
✨Emphasise Customer Service Excellence
Outstanding customer care is crucial in this role. Prepare to share specific instances where you've gone above and beyond for clients, demonstrating your dedication to providing exceptional service.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company's culture, training opportunities, and expectations for the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
