Wellbeing Officer

Wellbeing Officer

London Full-Time 26000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support students' wellbeing through individual meetings and collaborative initiatives.
  • Company: William College, dedicated to empowering students in their academic journey.
  • Benefits: Generous annual leave, career development, and discounts on gym and retail.
  • Why this job: Make a real difference in students' lives while working in a supportive environment.
  • Qualifications: Degree in psychology or related field, with strong communication and empathy skills.
  • Other info: Join a dynamic team focused on enhancing student health and wellbeing.

The predicted salary is between 26000 - 32000 £ per year.

Job Description

Company: William College

Job Title: Wellbeing Officer

Location: ONSITE, London, UK

Salary: £26,000-£32,000 per annum (pro-rata)

Employment Type: Part Time, Weekends, 9am-pm, Onsite

Department: Student Services

Reporting to: Head of Student Experience and Outcome

About Us:

William College is committed to provide the high-quality education in wide range of HE programme. Our main goal is to guide and support our students on their journey to become successful individuals. We strive to offer the best services and resources available to ensure that our students are well-prepared for a career in the creative industries. From the moment a student enrols to the day they graduate, we are committed to providing the support and guidance needed to help them reach their full potential.

Position Overview:

William College is looking for a proactive and dedicated Wellbeing Officer to join our team. The Wellbeing Officer will play a key part in providing high quality support to our students throughout their academic journey.

This role is integral to creating a supportive, inclusive environment where students feel connected, empowered and equipped to succeed at William College.

Responsibilities:

  • Conduct individual meetings with the students to discuss health, disability, learning difficulties and provide support and reasonable adjustments.
  • Collaborate with internal and external professionals to develop and implement comprehensive support plans for students.
  • Refer/Signpost students to appropriate external agencies as needed or requested.
  • Maintain detailed case notes of all interactions with students, including dates, issues and outcomes.
  • Develop and implement initiatives to support student disclosure, mental health and overall wellbeing.
  • Work closely with academics and professional services teams to promote student engagement and involvement in campus life.
  • Deliver workshops, webinars and awareness-raising events to educate and support the student community.
  • Collaborate and communicate with other teams to establish, maintain and develop productive relationships with colleagues across the University, ensuring effective service delivery and issue resolution.
  • Plan and organise own workload efficiently to meet service demands.
  • Contribute to long-term planning and development to enhance student health and wellbeing services.
  • Ensure compliance with service boundaries, including confidentiality and General Data Protection Regulations (GDPR).
  • Provide regular reports to the Wellbeing Manager.
  • Support other duties as directed by the Wellbeing Manager or Head of Student Experience and Outcome.

Essential Requirements:

(where required, training and professional development will be provided to the successful applicant by William College, to facilitate their ability to deliver the responsibilities of this role to an excellent standard)

  • Bachelor’s degree in psychology or equivalent qualification in related subjects.
  • Sensitivity and empathy with students, colleagues and staff.
  • Able to deal with confidential matters, highly sensitive data and act with discretion.
  • Experience in risk assessments and crisis management.
  • Excellent customer service and communication skills, with the ability to build strong relationships.
  • Excellent interpersonal skills, including active listening and effective written and verbal communication.
  • Strong organisational and time management skills, with the ability to work in a face paced environment to manage competing demands while meeting deadlines.
  • Flexible, approachable and an excellent team player.
  • High degree of accuracy and attention to detail.
  • Commitment to upholding the values and policies of William College and partner universities.

Desirable Requirements:

  • Strong commitment to service delivery with experience in student or academic administration within higher education.

Benefits:

  • Annual leave (7.2 weeks)
  • Workplace pension scheme.
  • Company Sick Policy.
  • Statutory maternity/paternity pays.
  • Career development opportunities
  • Training and self-development opportunities.
  • Gym membership discounts
  • Retail discount schemes
  • Cinema discounts
  • Grocery discounts
  • Cycle to work
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education
  • My Mind Pal (mental fitness)

Wellbeing Officer employer: William College

William College is an exceptional employer dedicated to fostering a supportive and inclusive environment for both students and staff. With a strong commitment to employee growth, we offer extensive training and development opportunities, alongside generous benefits such as annual leave, workplace pension schemes, and various discounts. Located in the vibrant city of London, our culture prioritises collaboration and wellbeing, making it an ideal place for those passionate about making a meaningful impact in the lives of students.
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Contact Detail:

William College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Wellbeing Officer

✨Tip Number 1

Network like a pro! Reach out to current or former employees at William College on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to wellbeing support. Think about how you’d handle specific scenarios with students. We want you to show off your empathy and problem-solving skills!

✨Tip Number 3

Don’t forget to showcase your passion for student wellbeing during the interview. Share personal experiences or initiatives you've been involved in that demonstrate your commitment to supporting students.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the William College community.

We think you need these skills to ace Wellbeing Officer

Empathy
Confidentiality
Risk Assessment
Crisis Management
Customer Service
Interpersonal Skills
Active Listening
Written Communication
Verbal Communication
Organisational Skills
Time Management
Teamwork
Attention to Detail
Service Delivery

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Wellbeing Officer role. Highlight your relevant experience and skills that align with what we’re looking for at William College. This shows us you’re genuinely interested and have done your homework!

Showcase Your Soft Skills: As a Wellbeing Officer, empathy and communication are key. Use your application to demonstrate these skills through examples from your past experiences. We want to see how you connect with others and support them in challenging situations.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Avoid jargon and make sure your passion for student wellbeing shines through. We appreciate clarity and a strong message about why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!

How to prepare for a job interview at William College

✨Know Your Stuff

Before the interview, make sure you understand the role of a Wellbeing Officer at William College. Familiarise yourself with their mission to support students and the specific responsibilities listed in the job description. This will help you tailor your answers and show that you're genuinely interested in the position.

✨Show Empathy and Sensitivity

As a Wellbeing Officer, you'll need to demonstrate empathy and sensitivity. Prepare examples from your past experiences where you've successfully supported individuals or managed sensitive situations. This will highlight your ability to connect with students and handle confidential matters effectively.

✨Prepare Questions

Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the support systems in place for students, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the college is the right fit for you.

✨Practice Active Listening

During the interview, practice active listening. This means really paying attention to what the interviewers are saying and responding thoughtfully. It’s crucial for a role focused on student wellbeing, as it demonstrates your communication skills and ability to build strong relationships.

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