At a Glance
- Tasks: Manage library operations and support students in developing research skills.
- Company: William College, a supportive and inclusive academic environment.
- Benefits: Generous annual leave, pension scheme, and wellness support.
- Other info: Opportunities for career development and training in a dynamic educational setting.
- Why this job: Make a real difference in students' academic journeys while working with innovative resources.
- Qualifications: Experience in library management and strong communication skills required.
The predicted salary is between 28000 - 34000 £ per year.
- Company: William College
- Reports to: Dean - Stratford
- Department: Academic
- Working Schedule: On Campus (Monday to Friday, 9am to 5pm)
About the Role
As Learning Resources Coordinator you will manage the day-to-day library operations, curating physical and digital collections while ensuring copyright compliance and policy maintenance.
You will support students by developing research and information literacy skills through one-to-one guidance and workshops.
Additionally, you will collaborate with academic teams to align reading lists and integrate digital tools.
You will also manage online subscriptions and our Virtual Learning Environments (Moodle) and troubleshoot basic IT issues and liaise with IT support to enhance the overall user experience.
- Core Responsibilities
- Resource Management & Administration
- Oversee the day-to-day operations of the university learning resources, ensuring a welcoming, inclusive environment.
- Work with the partner universities on library and e-resource matters, in coordination with the academic colleagues who hold the partner relationship.
- Monitor the use of study areas and help maintain a professional learning environment.
- Procure, catalogue, and maintain physical and digital materials (books, journals, databases, e-books) to align with academic programmes.
- Maintain library records, inventories, and the book loan system.
- Develop and maintain library policies, procedures, and guidance documents.
- Provide regular and ad hoc reports to the line manager on stock, usage, digital resource take-up, spend against budget, VLE quality standards and service issues.
- Use student voice and module evaluation feedback to inform the development of the service.
- Ensure compliance with copyright law and with the College's licensing arrangements, including the CLA Higher Education Licence, covering scanning limits, copyright notices, access restrictions and reporting obligations.
- Student Support & Instruction
- Help students build independent learning, research, and information literacy skills.
- Support students to develop independent learning, research and information literacy skills.
- Help students identify appropriate reading for assignments and make active suggestions where a student is unsure where to start.
- Promote the library and encourage student engagement by organising at least one library-related activity each semester.
- Academic Team Support
- Work with academic staff on reading lists, checking availability, sourcing material, advising on format and cost, and flagging where a listed item cannot reasonably be supplied.
- Contribute a learning resources perspective to curriculum planning for new and revised modules.
- Support academics to integrate new digital tools into their teaching and assisting with the management of Virtual Learning Environments (VLEs) like Moodle or Canvas.
- Advise academic staff on the lawful use of third-party material in teaching and on the VLE, and act where non-compliant material is identified.
- Digital Learning & Technology
- Manage and administer online library subscriptions and digital learning platforms.
- Coordinate Moodle enrolments and ensure students have access to the correct courses, modules and learning materials.
- Assist users in navigating virtual learning environments (VLEs like Moodle or Canvas) and digital library platforms, keeping a record of any issues and liaising with IT to help improve systems and user experience.
- Troubleshoot basic IT queries and instruct staff/students on using multimedia and presentation equipment.
- Other Responsibilities
- Contribute to the wider work of the department, including support at induction, enrolment and open days.
- Undertake other duties commensurate with the grade and purpose of the post, as may reasonably be requested by the line manager.
Education and Qualifications
- Bachelor’s degree from a recognised university
Experience & Knowledge
Essential
- Minimum 2 years’ experience in a similar UK HEI role.
- Working knowledge of UK copyright law as it applies to education, and of licensing arrangements such as the CLA Higher Education Licence
- Successful supervision/management of library and learning resources.
- Highly developed oral and written communication skills.
- Supporting colleagues within a university library and learning support context
- Success in building effective and collaborative working relationships with colleagues and students
- Understanding of knowledge management and digital technologies relating to learning and teaching
- Student-centered approach and ability to operationalise across team to enthuse and facilitate students’ successful achievement in higher education
- Ability to work on your own initiative, demonstrating a positive approach to problem solving.
- Demonstrate empathy to understand and address students’ concerns.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Strong interpersonal skills for building rapport with students.
- Capacity to assess situations and provide practical solutions.
- Ability to adapt to changing circumstances and student needs.
- Proficiency in using IT technology to record and search student data base.
- AFHEA or willingness to work towards it.
Desirable
- Librarianship qualification e. g. professional qualification of Chartered Librarian/Information and/or professional/ postgraduate qualification in librarianship/information or equivalent
Benefits
- Annual leave (7.2 weeks)
- Workplace pension scheme.
- Company Sick Pay.
- Statutory maternity and paternity pay.
- Employee Assistance Programme (HA Wisdom Wellbeing)
- Virtual GP access (Livi)
- 'Speak Up Service' - confidential support service to report any workplace concerns
- Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom)
- Specialist menopause support, including online CBT (Wisdom)
- Financial, legal and medical advice services provided (Wisdom)
- Life & Leadership coaching (Wisdom)
- Financial coaching (MUNNY)
- Discounts and perks, offering savings on shopping, activities and more (Bright Exchange)
- Career development and training opportunities.
- Training and self-development opportunities.
Learning Resources Coordinator in London employer: William College
William College is an exceptional employer located in the vibrant area of Stratford, London, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 7.2 weeks of annual leave, access to mental health support services, and extensive career development opportunities, employees are empowered to thrive both personally and professionally. The role of Assessment Officer not only provides a chance to contribute to the academic success of students but also fosters collaboration with dedicated colleagues in a dynamic educational environment.
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We think you need these skills to ace Learning Resources Coordinator in London
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at William College, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of William College and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at William College
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that William College might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at William College.
✨Brush Up on Educational Trends
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.