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- Tasks: Oversee campus operations, ensuring a smooth and compliant environment for students and staff.
- Company: William College, a growing private higher education institution focused on accessibility and community.
- Benefits: Competitive salary, professional development, generous leave, and various discounts.
- Why this job: Join a dynamic team and contribute to the growth of an inclusive educational institution.
- Qualifications: Experience in campus operations and strong leadership skills are essential.
- Other info: Exciting opportunity for career development in a supportive environment.
The predicted salary is between 31000 - 37500 £ per year.
Role: Campus Operations Manager
Type: Full-time, On-site
Salary: £31K – £37.5K (Based on experience)
About William College:
William College is a growing private higher education institution with a strong focus on widening participation, making quality education accessible to students from non-traditional backgrounds. The college currently delivers LLB and Business & Management (Law) through partnership with Bath Spa University at its Stratford campus. It aims to expand to Leeds to deliver programmes awarded by another renowned UK university, which may include Legal Studies, Business, Health & Social Care, Criminology, and Computing. All courses are delivered through franchise partnerships with renowned UK universities, providing recognised qualifications and robust academic support in an inclusive, community‑focused learning environment.
About the Role
The Campus Operations Coordinator plays a key role in ensuring the smooth, efficient, and compliant running of the Leeds campus. This role oversees daily operations, facilities, and administrative services while supporting staff, students, and visitors. Working closely with central teams in HR, Finance, IT, and Procurement, the Coordinator ensures the campus remains safe, well‑managed, and aligned with institutional standards. The postholder also contributes to event coordination, compliance, and continuous improvement, fostering a positive and professional campus environment.
Key Responsibilities
Campus Operations & Administration
- Oversee day‑to‑day operations, administration, and support services at the Leeds campus.
- Supervise campus teams including Operations, Reception, Customer Service, and Events/Outreach.
- Ensure efficient management of correspondence, procurement, and resource allocation.
- Liaise with central Procurement, Finance, HR, and IT teams for smooth operations.
- Implement college policies and support senior leadership in executing local strategies aligned with institutional goals.
Facilities, Health & Safety
- Act as Designated Safeguarding Lead and promote safeguarding and wellbeing across campus.
- Manage campus security, access, and coordination with external providers.
- Ensure facilities are maintained, safe, and compliant with Health & Safety, fire, and risk regulations.
- Report and resolve maintenance issues, conducting regular audits to ensure standards and compliance.
Compliance & Quality Assurance
Ensure compliance with OfS, GDPR, safeguarding, and internal quality standards.
Maintain accurate records and reports for audits and inspections.
Work with Quality Assurance and Academic teams to ensure readiness for reviews and policy alignment.
Member of the campus Senior Management Team.
Line‑manage operational, reception, events, and customer service staff.
Oversee attendance, absence reporting, and staff development.
Support recruitment, induction, and team engagement initiatives.
Build strong relationships with external education partners to support recruitment and enrolment goals.
Plan and deliver student inductions, workshops, and campus events.
Coordinate promotional and outreach activities with internal teams and external partners.
Manage student feedback and complaints at campus level.
Oversee applicant and student‑facing events to ensure an excellent candidate experience.
Produce campus operational reports and performance summaries for senior management.
Manage operational budgets and ensure value for money.
Contribute to policy development, process improvements, and quality initiatives.
Qualifications
- Proven experience in campus operations, administration, or facilities management (preferably in higher education).
- Strong leadership and team management skills.
- Excellent organisational and communication abilities.
- Knowledge of Health & Safety, safeguarding, and compliance within educational settings.
- Ability to work under pressure, manage multiple priorities, and meet deadlines.
- Educated to degree level.
- Experience working within higher or further education.
- Understanding of OfS and compliance frameworks.
- First Aid, Fire Safety, and Adult Safeguarding training.
- Designated Safeguarding Officer (DSO) or similar qualification.
What We Offer
- Competitive salary depending on experience.
- Professional development and training opportunities.
- A collaborative and supportive working environment.
- Opportunity to contribute to the growth of a dynamic and expanding institution.
- Annual leave (7.2 weeks)
- Company Sick Policy.
- Statutory maternity/paternity pays.
- Training and self‑development opportunities.
- Grocery discounts.
- Cycle to work.
- Investing and savings opportunities.
- Financial wellbeing education.
- My Mind Pal (mental fitness).
Seniority level
Associate
Employment type
Full‑time
Job function
Administrative
Industries
Higher Education
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Campus Operations Manager employer: William College
Contact Detail:
William College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who might know about opportunities at William College. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for interviews by researching the college's values and mission. Show us how your experience aligns with their focus on widening participation and community engagement. Tailor your answers to reflect their goals!
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly through it. This shows initiative and gives you a better chance of being noticed by the hiring team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. It’s a simple way to express your enthusiasm for the role and remind them why you’re the perfect fit.
We think you need these skills to ace Campus Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Campus Operations Manager role. Highlight your relevant experience in campus operations, administration, and facilities management, especially in higher education. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at William College. Be sure to mention any specific experiences that relate to the key responsibilities outlined in the job description.
Showcase Your Leadership Skills: As a Campus Operations Manager, strong leadership is crucial. In your application, share examples of how you've successfully managed teams or projects in the past. We love to see candidates who can inspire and lead others effectively!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our college and what we stand for.
How to prepare for a job interview at William College
✨Know the College Inside Out
Before your interview, take some time to research William College thoroughly. Understand its mission, values, and the specific programmes it offers. This will not only help you answer questions more effectively but also show your genuine interest in the role and the institution.
✨Showcase Your Leadership Skills
As a Campus Operations Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed teams or projects. Highlight how you fostered collaboration and improved operations, as this aligns with the college's focus on community and support.
✨Be Ready for Compliance Questions
Given the importance of compliance in this role, brush up on relevant regulations like OfS and GDPR. Be prepared to discuss how you've ensured compliance in previous roles, and think about how you would approach these challenges at William College.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in campus operations, such as managing a crisis or handling student complaints, and prepare structured responses that demonstrate your critical thinking and decision-making abilities.
