Temporary Administrator/ Office Assistant in Wakefield

We are seeking a motivated and organised Sales Administrator to join our Head Office team, located in a rural location near Wakefield. This is an office-based role supporting the sales function of two well-respected British manufacturers, ensuring the efficient processing of customer orders and providing excellent service throughout the customer journey.

Based in North Lincolnshire, William Blyth has been manufacturing and supplying handmade clay roof tiles in Barton-upon-Humber since 1840. Using traditional methods on a historic listed site, we are the last manufacturer in the UK still producing roof tiles in this traditional way. Our roof tiles are supplied to conservation projects, listed buildings, heritage restorations, and premium new-build developments nationwide.

Key Responsibilities:

• Process customer orders accurately and efficiently using Sage software.
• Maintain and update stock records to ensure inventory accuracy.
• Process goods-out transactions and prepare associated dispatch documentation.
• Liaise with the on-site manager to coordinate order fulfilment and resolve operational queries.
• Generate and process customer invoices in a timely manner.
• Update and maintain sales data, records, and reports.
• Handle incoming telephone calls, providing excellent customer service and support.
• Liaise with the sales executive to support and respond to customer and supplier enquiries promptly and professionally.
• Arrange third-party haulage and coordinate delivery schedules to meet customer requirements.
• Support the sales executive with administrative tasks and documentation.
• Maintain accurate customer records and filing systems.
• Assist in resolving customer queries regarding orders, deliveries, and invoices.

Skills and Experience:

• Previous administration or sales administration experience.
• Proficiency in Sage software and Microsoft Office applications.
• Strong organisational skills with excellent attention to detail.
• Effective communication and customer service skills.
• Ability to prioritise workload and meet deadlines.

In return we can offer:

• Opportunity to work with two well established and ever-growing British manufacturers.
• A varied and rewarding office-based role.
• Supportive, close-knit working environment.
• The chance to contribute to the growth of heritage-focused, quality-driven businesses.
• Free, secure on-site parking.
• Pension.
• Full-time working hours, Monday to Friday, 8:30am – 4.30pm, with some flexibility for the right person.
• Salary negotiable for right candidate and experience.

Working within a close-knit team, you will play a key role in supporting customers and the sales team by managing orders, coordinating deliveries, maintaining accurate stock records, invoicing and ensuring the smooth day-to-day administration of the sales process.