At a Glance
- Tasks: Lead strategic initiatives in a data-driven claims function and manage key operational processes.
- Company: A high-growth specialty insurance organisation with a global reach.
- Benefits: Competitive salary, fully remote work, and opportunities for global travel.
- Other info: Join a dynamic team with opportunities for professional development and innovation.
- Why this job: Make a real impact by transforming claims operations and driving business growth.
- Qualifications: Proven experience in claims management and strong data analysis skills.
The predicted salary is between 59400 - 72600 £ per year.
A high growth specialty insurance organisation is seeking an Insurance Operations Manager to lead strategic operational initiatives within a data driven, globally distributed Claims function. Joining a growing international claims team, you'll act as a key link between claims operations, data and external partners. This is a highly visible role requiring someone who can confidently engage with senior stakeholders, present complex information in an accessible way and build strong relationships both internally and externally.
Key Responsibilities
- Support claims data requirements and reporting initiatives
- Work closely with carrier partners to understand, translate and communicate data requirements
- Manage and oversee loss fund processes, ensuring appropriate controls, monitoring and governance
- Analyse claims data to identify trends, opportunities and operational improvements
- Contribute to strategic claims transformation projects
- Support the development of enhanced reporting and data presentation capabilities
- Play a role in exploring and implementing AI-driven claims initiatives
- Provide insights that support business growth and operational excellence
Essential Experience
- Proven experience within Claims
- Strong claims operations and/or claims management background
- Highly data-driven with the ability to interpret, analyse and communicate insights
- Experience working with claims-related reporting, analytics or operational data
- Understanding of loss fund management and claims fund governance
We're particularly interested in candidates from one of the following backgrounds:
- Claims professionals who have transitioned into a data or analytics-focused role
- Claims and operations specialists with strong data and reporting expertise
This is a permanent opportunity paying a competitive salary, fully remote with the expectation of active engagement and occasional global travel.
Head of Operations (Specialist Claims) in London employer: William Alexander Recruitment Ltd
As a leading player in the specialty insurance sector, our company offers an exceptional work environment that fosters innovation and collaboration. With a fully remote setup, employees enjoy the flexibility to balance their professional and personal lives while engaging in meaningful projects that drive operational excellence. We prioritise employee growth through continuous learning opportunities and encourage a culture of data-driven decision-making, making us an attractive employer for those looking to make a significant impact in the claims landscape.
Contact Details:
William Alexander Recruitment Ltd Recruitment Team
