At a Glance
- Tasks: Adapt and manage creative content for healthcare professionals and patients.
- Company: Join Novartis, a leader in customer experience and engagement.
- Benefits: Hybrid work model, competitive pay, and a chance to make a real impact.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team transforming patient experiences through innovative content.
- Qualifications: Experience in brand management, strong communication skills, and native French proficiency.
The predicted salary is between 30000 - 40000 £ per year.
Position Purpose
Novartis’ ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. The Content Adaptation Manager role works closely with the Agency of choice to deliver quality creative adaptations of centrally created content based on input from CX, and manages the process between CX Engagement & Channel team and Content Hub Production team, ensuring briefs are received, uploaded to Fuse, and localized per market requirements.
Major Accountabilities
- Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan, and collaborate on creative adaptation of centrally delivered assets, including existing content or creating channel specific content from scratch based on Cx Strategy & Design Master Asset story.
- Brief Content Hub Production Team on content production and manage rounds of changes with Asset Owner.
- Support adaptation of market content to local label requirements to ensure compliance and readiness for execution.
- Manage content tracking and demand forecasting with Content Hub to ensure timely execution.
- Collaborate with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.
Desirable Requirements
- Firm understanding of the regulatory environment in marketing to HCPs.
- Demonstrated strong oral and written communication, and project management skills.
- Highly collaborative, able to interact and partner with agencies.
Competencies
- Ability to manage multiple complex processes simultaneously.
- Collaborative approach, thriving working closely with stakeholders to meet timelines.
- Organized and proactive to ensure progress according to plan.
Must Haves
- Experience as brand manager in pharmaceutical company.
- Firm understanding of regulatory environment in marketing promotional content to HCPs.
- Strong oral and written communication and project management skills.
- Highly collaborative, able to partner with agencies.
- Native French language proficiency.
- Fluent English.
Employment Details
- Payroll: Inside IR35
- Workload: 7 hours per day
- Role type: Hybrid
- Required start date: July 2026
- Contract: 12 months
Why Novartis
Helping people with disease and their families takes more than innovative science. It requires a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?
Content Adaptation Manager (French Speaker) employer: WillHire
At Novartis, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact in the lives of patients. As a Content Adaptation Manager, you will benefit from a supportive environment that encourages professional growth and development, while working alongside passionate colleagues dedicated to innovation in healthcare. With a hybrid work model and a commitment to diversity, Novartis is an excellent employer for those seeking to contribute to transformative healthcare solutions.
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We think this is how you could land Content Adaptation Manager (French Speaker)
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We think you need these skills to ace Content Adaptation Manager (French Speaker)
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