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- Tasks: Welcome visitors and provide essential admin support across the business.
- Company: Join Willerby, the UK's largest manufacturer of holiday homes with a rich legacy.
- Benefits: Enjoy competitive pay, generous leave, life assurance, and a pension scheme.
- Why this job: Be the friendly face of our company and help create lasting impressions.
- Qualifications: Experience in customer service, admin skills, and good IT knowledge required.
- Other info: Part-time hours allow for an early start to your weekend!
The predicted salary is between 12 - 16 £ per hour.
Willerby is proud of its legacy and has grown from manufacturing in a tiny village nearby to a sprawling 90-acre site in Hull. Our goal has always been dedication to detail and creating a quality product. With over 75 years of experience, Willerby has been the UK’s largest manufacturer of holiday homes and lodges, designing practical and beautiful homes for parks not only in the UK but also across the world.
A little more about the role: As part of our team, you’ll be ensuring that all visitors to our main site on Hedon Road have a great first impression of Willerby by providing a professional and customer-focused reception service. The role is varied as you will also provide administration support to colleagues across the business.
Working hours: This is a part-time role working Tuesday, Wednesday, Thursday, and Friday (29.5 hours per week). The condensed working hours for the role in line with our production schedules mean that you can start your weekend early with a shorter working day on Fridays.
Key responsibilities:
- Meeting and greeting visitors to reception, ensuring that all Health & Safety procedures are followed
- Managing our switchboard with both internal and external callers
- Coordinating inbound and outgoing mail and other deliveries
- Providing administration support across all business areas, from meeting room bookings to managing company cars
- Fire Marshall and First Aid responsibilities to cover the office environment
About You:
- Previous experience of working in a customer-focused reception environment
- Experienced user of switchboard systems
- Proven administration experience
- A good level of IT skills including Microsoft Office and Google Documents
- Excellent communication skills
- A flexible approach to work
What Willerby can offer you: You can expect a competitive starting salary (pro rata) and a range of other benefits including life assurance, generous annual leave above the statutory entitlement, and a 6% employer contribution pension. You’ll also get the option to join a Private Health Scheme.
Receptionist/Administrator (Part-Time) employer: Willerby Ltd
Contact Detail:
Willerby Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator (Part-Time)
✨Tip Number 1
Make sure you research Willerby and its legacy before your interview. Knowing about their history and values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your greeting skills! As a receptionist, first impressions are key. Try role-playing with a friend to nail that warm, professional welcome that Willerby is looking for.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office and Google Docs. Being confident with these tools will not only impress during the interview but also make your day-to-day tasks smoother once you land the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen to join the Willerby family.
We think you need these skills to ace Receptionist/Administrator (Part-Time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, just like the one you'll create at our reception.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in customer service and administration. Mention any relevant skills, especially with switchboard systems and IT tools like Microsoft Office. We love seeing how your background fits with our needs!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, we’re looking for someone who can manage tasks efficiently, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Willerby family!
How to prepare for a job interview at Willerby Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Willerby. Understand their history, values, and what makes them the UK's largest manufacturer of holiday homes. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Receptionist/Administrator, you'll be the first point of contact for visitors. Prepare examples from your past experiences where you've provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Demonstrate Your IT Proficiency
Since the role requires good IT skills, brush up on Microsoft Office and Google Documents. Be ready to discuss how you've used these tools in previous roles. If possible, mention specific tasks you've accomplished using these applications to show your competence.
✨Prepare for Health & Safety Questions
Given the importance of Health & Safety in this role, be prepared to discuss your understanding of these procedures. Think about any relevant training you've had or experiences where you ensured safety protocols were followed, as this will show your commitment to creating a safe environment.
