At a Glance
- Tasks: Assist with donations, organise stock, and provide excellent customer service.
- Company: Join Willen Hospice, a leading charity providing palliative care.
- Benefits: 35 days holiday, pension scheme, free parking, and discounts.
- Other info: Flexible weekend hours with opportunities for professional development.
- Why this job: Make a real difference while gaining valuable experience in a supportive team.
- Qualifications: Friendly, organised, and physically fit; previous experience is a plus.
The predicted salary is between 12 - 12 £ per hour.
Hours: 12 Hours – Sat and Sun 10am - 4pm
Location: Kiln Farm, Milton Keynes
Closing Date: 29 July 2026
About the role
Re-use, recycle and raise funds for an amazing cause. Are you a friendly, organised, and hardworking individual? Do you enjoy working as part of a team, offering great customer service and making sure everything is in the right place? We are looking for a Weekend Warehouse Customer Assistant to join our passionate team based at our busy Distribution Centre at Kiln Farm.
In this role, you will be the warm welcome at the heart of our operations, as you greet our supporters, assist with donations, organise stock and help with unloading deliveries.
What you’ll do:
- Support Daily Operations: Work alongside the warehouse team to move, organise and allocate stock for distribution.
- Supporter Engagement: Greet and assist supporters dropping off donations with a welcoming and courteous service.
- Gift Aid Promotion: Maximise income by encouraging donors to sign up for Gift Aid, completing paperwork, and adding Gift Aid labels to relevant stock (full training will be given).
- Loading & Unloading: Assist with the safe collection and delivery of donated goods, working safely and in compliance with Health and Safety guidelines.
- Furniture Storage & Stock Rotation: Help with the storage and rotation of stock to ensure the warehouse remains well-organised and functional.
- Collaborate with the Team: Work closely with the Team Leaders and volunteers to ensure the smooth running of operations.
- Maintain Cleanliness: Help keep the warehouse clean, tidy, and well-organised.
- Compliance: Follow all organisational policies, procedures, and legal requirements, including Health & Safety regulations.
We’re looking for someone who is:
- Friendly and enjoys engaging with the public
- Well organised, proactive and hardworking
- Team minded, with a flexible attitude and a willingness to help out wherever needed
- Passionate about supporting our charity and maximising income for a great cause
- Physically fit and able to carry out frequent manual handling throughout the day
- Aware of Health & Safety considerations in a warehouse environment
- Able to use basic IT skills for processing stock
- Previous warehouse, retail or customer service experience would be helpful
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
In return for your skills you can expect:
- A role with purpose – be part of a team delivering outstanding palliative care.
- Supportive and caring environment – work with passionate colleagues.
- Great benefits package – including 35 days’ holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
- Perks and extras – free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Please note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application. This appointment is subject to a Basic Disclosure and Barring Service check.
Right to Work: All candidates must have the right to work in the UK. Please note, we are unable to sponsor work permits or visas.
Warehouse Customer Assistant – Weekends employer: Willen Hospice
Join Willen Hospice as a Shop Manager in Wolverton, where you can lead a brand-new charity shop and make a meaningful impact in your community. We offer a supportive work culture that values your retail expertise and passion for purpose, alongside opportunities for personal growth and development. With a focus on teamwork and community engagement, you'll be at the forefront of creating a vibrant shopping experience while helping to fund vital palliative care services.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Customer Assistant – Weekends
✨Get Hands-On at Local Job Fairs
Check out local job fairs specifically geared towards warehouse and logistics roles—these are golden opportunities to meet potential employers face-to-face. Bring your best handshake and a friendly smile to make a memorable impression!
✨Tap Into Community Networks
Join local community groups or forums related to logistics and warehousing. Engaging in these networks can lead to word-of-mouth opportunities and insider information about part-time positions, which aren’t always advertised online.
✨Be Ready for Fast-Paced Interviews
For part-time roles in the warehouse sector, employers might want to move quickly, so be prepared for interviews that could happen on the spot if you visit them in person. Brush up on common interview questions specific to warehouse operations and safety protocols.
✨Show Off Your Availability
When applying, make it clear when you’re available to work—this helps employers see how easily you could slot into their existing shifts. Consider flexible hours as a big plus; it often gives you an edge over the competition. Don't forget to apply through our website for an even smoother experience!
Some tips for your application 🫡
Show Off Your Organisational Skills:In the warehouse-inventory-logistics world, being organised is key! Make sure to highlight any relevant experience with inventory management systems or even just your knack for keeping things in order. Use clear examples in your CV to demonstrate how your skills can boost efficiency and accuracy in Willen Hospice's operations.
Relevant Certificates Matter:If you've got any specific certifications related to logistics — think forklift licences or health and safety training — make sure these are front and centre in your application. They can significantly bolster your profile and show that you're serious about working in this space. Don't forget to mention the training in your cover letter too!
Flexible Availability is Key:Since you're applying for a part-time gig, it’s vital to clearly state your availability in both your CV and cover letter. Companies like Willen Hospice appreciate candidates who can adapt to their scheduling needs, so make sure they see when you can step in and help out!
Keep It Simple and Straightforward:In this field, clarity goes a long way. Avoid overly complex language or fancy fonts in your CV. Stick to a clean format that makes it easy for Willen Hospice to see your experience and skills at a glance. Remember, sometimes less is more!
How to prepare for a job interview at Willen Hospice
✨Show Off Your Organisation Skills
In a warehouse or logistics role, organisation and attention to detail are key. Be ready to discuss how you've managed stock, organised items, or optimised any processes previously. If you've used inventory management systems, mention those tools too!
✨Familiarise Yourself with Safety Protocols
Safety is a massive part of the logistics field, so brush up on the safety regulations and practices. You might be asked how to handle hazardous materials or what steps you'd take in case of an emergency. Showing we know about safety will go a long way!
✨Flexibility is Your Friend
Part-time work often comes with flexible hours. Be proactive in sharing your availability and willingness to cover shifts, especially if you can show commitment and reliability. This will demonstrate your eagerness to contribute to the team at Willen Hospice.
✨Talk About Teamwork and Communication
Most warehouse roles require great teamwork, so be prepared to share examples of times you've worked in a team. Discuss how you communicated important information or resolved conflicts in a fast-paced environment, as that’s crucial in logistics!
