At a Glance
- Tasks: Lead and deliver an inclusive volunteering programme that makes a real community impact.
- Company: A compassionate hospice dedicated to enhancing lives through volunteering.
- Benefits: Flexible working hours, professional development, and the chance to make a difference.
- Other info: Join a supportive team and help shape the future of volunteering in our community.
- Why this job: Champion the power of volunteering and create meaningful experiences for volunteers.
- Qualifications: Experience in leading volunteer programmes and strong relationship-building skills.
As Voluntary Services Manager, you’ll shape and deliver an ambitious, inclusive and forward-thinking volunteering strategy that sits at the heart of our hospice’s mission. This is more than a leadership role—it’s an opportunity to champion the power of volunteering, elevate its impact across our organisation, and create meaningful experiences for the people who give their time to support our work. Acting as a visible advocate for volunteering, you’ll work across teams and within the community to grow engagement, diversify participation, and embed volunteering as a vital part of how we deliver our services.
From attracting new volunteers to ensuring they feel valued, supported and inspired to stay, you’ll oversee the full volunteer lifecycle—creating an experience that is seamless, rewarding and sustainable.
What you’ll do:
- Lead and deliver a strategic, inclusive volunteering programme, overseeing the full lifecycle from attraction through to retention and ensuring a high-quality, safe and rewarding experience.
- Develop, inspire and manage the Voluntary Services team while championing volunteering across the organisation and amplifying the voice of volunteers.
- Drive engagement, growth and diversity by creating innovative opportunities, strengthening partnerships and increasing community involvement.
- Use data, systems and insight to continuously improve the programme, inform decision-making and maximise volunteer impact and retention.
We’re looking for someone who is:
- A confident, people-focused leader with a passion for volunteering and community impact.
- You bring both strategic thinking and hands-on delivery, and you’re comfortable influencing at all levels.
You’ll have:
- Experience leading volunteer programmes or similar people-focused services.
- A strong track record of developing inclusive, engaging initiatives.
- Confidence working with data, systems and insight to drive improvement.
- Strong relationship-building skills, internally and externally.
- A genuine belief in the value and potential of volunteering.
Voluntary Services Manager employer: Willen Hospice
As a Voluntary Services Manager at our hospice, you will join a compassionate and dynamic team dedicated to making a real difference in the community. We pride ourselves on fostering an inclusive work culture that values every volunteer's contribution, offering ample opportunities for personal and professional growth. Located in a supportive environment, we empower our employees to innovate and lead impactful volunteering initiatives, ensuring that both volunteers and staff feel valued and inspired.
StudySmarter Expert Advice🤫
We think this is how you could land Voluntary Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the volunteering and community sectors. Attend events, join online forums, and connect with others on LinkedIn. The more people you know, the better your chances of landing that Voluntary Services Manager role.
✨Tip Number 2
Show your passion for volunteering! When you get the chance to chat with potential employers, share your experiences and what volunteering means to you. Let them see your enthusiasm and commitment to making a difference in the community.
✨Tip Number 3
Prepare for interviews by researching the organisation’s current volunteering initiatives. Think about how you can contribute to their mission and bring fresh ideas to the table. Tailor your responses to show you’re the perfect fit for their vision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way. Plus, applying directly shows your genuine interest in the role and makes it easier for us to spot your application.
We think you need these skills to ace Voluntary Services Manager
Some tips for your application 🫡
Show Your Passion for Volunteering:When writing your application, let your enthusiasm for volunteering shine through! Share personal experiences or stories that highlight why you believe in the power of volunteering and how it can make a difference.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Voluntary Services Manager role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how your skills align with our mission.
Highlight Your Leadership Skills:As this role is all about leading and inspiring others, be sure to showcase your leadership experience. Talk about times when you've successfully managed teams or projects, and how you’ve motivated others to achieve their goals.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at Willen Hospice
✨Know Your Volunteering Strategy
Before the interview, dive deep into the organisation's current volunteering strategy. Understand their mission and how they engage with volunteers. This will help you articulate how your vision aligns with theirs and show that you're genuinely interested in making a difference.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led volunteer programmes or similar initiatives. Highlight specific challenges you faced, how you overcame them, and the positive outcomes. This will demonstrate your hands-on experience and confidence as a people-focused leader.
✨Emphasise Relationship Building
Think of instances where you've built strong relationships, both internally and externally. Be ready to discuss how you’ve engaged with diverse communities and strengthened partnerships. This will showcase your ability to drive engagement and growth in volunteering.
✨Data-Driven Decision Making
Familiarise yourself with how data can inform volunteer programmes. Be prepared to discuss how you've used insights to improve initiatives in the past. This will highlight your strategic thinking and ability to maximise volunteer impact and retention.
