At a Glance
- Tasks: Assist with donations, organise stock, and provide excellent customer service.
- Company: Join a passionate team at Willen Hospice, supporting vital palliative care.
- Benefits: Enjoy 35 days' holiday, pension scheme, and professional development opportunities.
- Other info: Free parking, subsidised catering, and discounts available for employees.
- Why this job: Make a real difference while working in a supportive and caring environment.
- Qualifications: Friendly, organised, and physically fit; previous experience in retail or customer service is a plus.
The predicted salary is between 24750 - 30250 £ per year.
Re-use, recycle and raise funds for an amazing cause. Are you a friendly, organised, and hardworking individual? Do you enjoy working as part of a team, offering great customer service and making sure everything is in the right place? We are looking for a Warehouse Customer Assistant to join our passionate team based at our busy Distribution Centre at Kiln Farm.
In this role, you will be the warm welcome at the heart of our operations, as you greet our supporters, assist with donations, organise stock and help with unloading deliveries.
What you'll do:
- Support Daily Operations: Work alongside the warehouse team to move, organise and allocate stock for distribution.
- Supporter Engagement: Greet and assist supporters dropping off donations with a welcoming and courteous service.
- Gift Aid Promotion: Maximise income by encouraging donors to sign up for Gift Aid, completing paperwork, and adding Gift Aid labels to relevant stock (full training will be given).
- Loading & Unloading: Assist with the safe collection and delivery of donated goods, working safely and in compliance with Health and Safety guidelines.
- Furniture Storage & Stock Rotation: Help with the storage and rotation of stock to ensure the warehouse remains well-organised and functional.
- Collaborate with the Team: Work closely with the Team Leaders and volunteers to ensure the smooth running of operations.
- Maintain Cleanliness: Help keep the warehouse clean, tidy, and well-organised.
- Compliance: Follow all organisational policies, procedures, and legal requirements, including Health & Safety regulations.
We are looking for someone who is:
- Friendly and enjoys engaging with the public
- Well-organised, proactive and hardworking
- Team minded, with a flexible attitude and a willingness to help out wherever needed
- Passionate about supporting our charity and maximising income for a great cause
- Physically fit and able to carry out frequent manual handling throughout the day
- Aware of Health & Safety considerations in a warehouse environment
- Able to use basic IT skills for processing stock
- Previous warehouse, retail or customer service experience would be helpful
Please note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application. This appointment is subject to a Basic Disclosure and Barring Service check.
About the role: Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient's needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated income generation team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
About you: A role with purpose, be part of a team delivering outstanding palliative care. Supportive and caring environment, work with passionate colleagues. Great benefits package including 35 days' holiday, contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. Perks and extras include free on-site parking, subsidised catering, Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Warehouse Customer Assistant - Milton Keynes, Buckinghamshire employer: Willen Hospice
Join a compassionate team at Willen Hospice, where you can make a meaningful impact in the community while working in a supportive and caring environment. As an Assistant Shop Manager in our new bridal shop, you'll enjoy generous benefits, including 35 days of annual leave, and have the opportunity to grow alongside passionate colleagues dedicated to providing exceptional palliative care. This role not only allows you to engage with customers in a creative retail setting but also contributes to vital fundraising efforts that keep our services free for those in need.
