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- Tasks: Join us as a Service Engineer, installing and troubleshooting injection moulding machines across the UK.
- Company: Work with a global leader in Injection Moulding Machinery, known for innovation and quality.
- Benefits: Enjoy a competitive salary, company vehicle, meal allowances, health insurance, and more perks.
- Why this job: Be part of a dynamic team, solve real-world problems, and enhance customer satisfaction.
- Qualifications: You need a relevant engineering qualification and experience with electrical and hydraulic systems.
- Other info: This hybrid role offers flexibility and opportunities for travel across the UK and Ireland.
The predicted salary is between 30000 - 42000 £ per year.
Salary: £Competitive + OTE
Benefits: Company Vehicle, Meal Allowances, Pension, Health Insurance + more
Job Type: Permanent
Location: Oxford / Midlands areas
Job Start date: ASAP
Shift Pattern: Days
We’re supporting our client, a global, leading Injection Moulding Machinery manufacturer, who are looking for a Service Engineer to join their growing team. The successful Service Engineer will have previous experience working in an IM Service role, as well as experience with electrical and hydraulic systems. This is a hybrid position and can be based anywhere in the UK.
Responsibilities for Service Engineer:
- Install and commission injection moulding machines and automation at customer sites, ensuring appropriate commissioning in line with the manufacturer’s guidelines.
- Provide on-site technical support to customers, troubleshooting issues with injection moulding machines and automation.
- Maintain accurate records of service activities, including service reports and equipment history, using our internal systems.
- Strong diagnostic and problem-solving skills, to repair mechanical, electrical, and hydraulic faults on injection moulding machines and automation.
- Build and maintain strong working relationships with customers and colleagues, ensuring clear communication and timely resolution of technical issues in order to maximize customer satisfaction.
- A willingness to travel the UK and Ireland to meet both customer and company requirements.
- Comply with all company policies and procedures.
- Where appropriate support the development of documentation, training within the service team.
- Support cross training of personnel ensuring skills & knowledge gained through formal training are applied consistently.
About You:
- National Certificate/NVQ 3 in a relevant engineering discipline.
- Time served apprenticeship.
- Experience in working in a similar maintenance role/environment.
- Experience of electrical and hydraulic systems.
- Self-disciplined to manage own projects/jobs within the targeted time frame.
- Excellent IT, Communication and Interpersonal skills.
- Ability to work on own initiative.
- Excellent attention to detail.
- Self-motivated with the ability to work autonomously or as part of a team.
- Good mechanical and electrical aptitude.
- Solution driven, with a can-do approach.
- Customer Focused.
Job Application:
If you would like to be considered for the role of Service Engineer, please apply with your full CV - or call us now. Whilst this position may not be of interest to you or suit your skills and experience, please don’t hesitate to get in contact with a member of the team at Willcox Matthews to understand how we can support you.
Willcox Matthews Recruitment Ltd acts as an employment business for permanent and contract roles. By completing the application process, you agree to the terms outlined in our Privacy Notice and that Willcox Matthews Ltd may contact you in connection with your application in relation to Willcox Matthews providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.
We take your application seriously and we make every effort to respond to all applicants.
Candidates must be eligible to work and live in the UK.
Service Engineer employer: Willcox Matthews Ltd
Contact Detail:
Willcox Matthews Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the latest injection moulding technologies and trends. This will not only help you during interviews but also demonstrate your genuine interest in the field, making you a more attractive candidate.
✨Tip Number 2
Network with professionals in the injection moulding industry. Attend relevant trade shows or local meetups to connect with potential colleagues or employers, which can lead to valuable referrals.
✨Tip Number 3
Prepare for technical questions by brushing up on your knowledge of electrical and hydraulic systems. Being able to confidently discuss your troubleshooting methods will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves building relationships with clients, emphasising your ability to communicate effectively and resolve issues will highlight your suitability for the position.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service engineering, particularly with injection moulding machines and electrical/hydraulic systems. Use specific examples to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities and requirements mentioned in the job description. Emphasise your problem-solving skills and customer-focused approach, and explain why you are a good fit for the role.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your National Certificate/NVQ 3 in a relevant engineering discipline and any apprenticeships. This will help the employer see that you meet the educational requirements.
Showcase Soft Skills: In your application, mention your excellent communication and interpersonal skills, as well as your ability to work autonomously or as part of a team. These soft skills are crucial for building relationships with customers and colleagues.
How to prepare for a job interview at Willcox Matthews Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with electrical and hydraulic systems in detail. Highlight specific projects or challenges you've faced in previous roles, and how you successfully resolved them.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about troubleshooting scenarios. Prepare examples that showcase your diagnostic skills and your approach to resolving mechanical, electrical, or hydraulic faults.
✨Emphasise Customer Focus
Since the role involves building relationships with customers, share experiences where you went above and beyond to ensure customer satisfaction. This will demonstrate your commitment to service excellence.
✨Prepare for Questions on Teamwork
The job requires collaboration with colleagues and cross-training personnel. Be ready to discuss how you work within a team, support others, and contribute to a positive working environment.
