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- Tasks: Lead the lettings team, ensuring exceptional service for landlords and tenants.
- Company: Join a dynamic lettings agency with a focus on growth and teamwork.
- Benefits: Enjoy a competitive salary and private healthcare after probation.
- Other info: Be part of a supportive culture that values diversity and growth.
- Why this job: Make a real impact in the lettings market while developing your leadership skills.
- Qualifications: Experience in lettings and strong communication skills are essential.
The predicted salary is between 28000 - 30000 £ per year.
Full-time, Permanent
Salary £28,000-£30,000
Benefits to include private healthcare upon completion of probation.
The Senior Lettings Negotiator will provide strong leadership and support to the Head of Lettings and the wider Lettings Department. This role is responsible for delivering exceptional service to both landlords and tenants while supporting the continued growth of the lettings portfolio, market share, and brand presence. The Senior Lettings Negotiator will work closely with the Head of Lettings to implement new initiatives, improve operational efficiency, and help achieve the department’s growth targets and oversee the Lettings Negotiator.
Key Responsibilities
- Provide day-to-day support to the Head of Lettings in the smooth running of the Lettings Department, maintaining a strong focus on performance, efficiency, and growth and work towards weekly let target and monthly move ins.
- Act as a senior point of contact within the team, offering guidance and support to colleagues and assisting with resolving queries or issues that arise.
- Assist with the training, guidance, and mentoring of new team members to ensure high standards and consistent service delivery.
- Deliver an exceptional level of customer service to landlords, tenants, and clients at all times.
- Assist with key departmental tasks, including oversight of accounts-related processes when required in the absence of the Head of Lettings.
- Manage relets by preparing properties for marketing and ensuring they are promptly relaunched to the market.
- Conduct and complete Section 13 rent increases in line with legislation and company procedures.
- Build and maintain strong landlord relationships through clear communication and proactive account management to encourage long-term retention.
- Proactively contribute to business development by identifying opportunities to expand the lettings portfolio.
- Support the Head of Lettings with departmental administration processes and ensure effective use of lettings software and systems.
- Ensure compliance with all relevant lettings legislation and company procedures, keeping up to date with regulatory changes.
- Promote, encourage, and uphold the Wilkinson Grant culture across the team.
- Support and uphold the company’s Equality, Diversity & Conduct policy.
- Undertake additional duties as required by the Head of Lettings to support the continued success and growth of the business.
- Support the Lettings Negotiator to meet targets for the department.
Senior Lettings Negotiator in Exeter employer: Wilkinson Grant & Co.
Contact Detail:
Wilkinson Grant & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lettings Negotiator in Exeter
✨Tip Number 1
Network like a pro! Get out there and connect with people in the lettings industry. Attend local events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with hiring managers or recruiters, be ready to discuss your achievements and how you can contribute to their team. Bring examples of your past successes in lettings to the table – it’ll make you stand out!
✨Tip Number 3
Don’t just apply anywhere; apply smart! Use our website to find roles that match your skills and aspirations. Tailor your approach for each application, highlighting how your experience aligns with the specific needs of the lettings department.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Reiterate your enthusiasm for the role and mention something specific from the interview that excites you about the opportunity.
We think you need these skills to ace Senior Lettings Negotiator in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Lettings Negotiator role. Highlight your experience in lettings, customer service, and any leadership roles you've held. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about lettings and how you can contribute to our growth. Be sure to mention specific initiatives or values of StudySmarter that resonate with you.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's hitting targets or improving processes, we love to see how you've made a difference in your previous roles. Numbers and examples speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Wilkinson Grant & Co.
✨Know Your Stuff
Make sure you’re well-versed in the lettings market, especially in Exeter. Brush up on local regulations, recent trends, and the company’s portfolio. This will show that you’re not just interested in the role but also invested in the industry.
✨Show Leadership Skills
As a Senior Lettings Negotiator, you’ll need to demonstrate your ability to lead and mentor others. Prepare examples of how you’ve successfully guided teams or resolved conflicts in the past. This will highlight your readiness for the responsibilities of the role.
✨Customer Service is Key
Exceptional customer service is crucial in this role. Be ready to discuss how you’ve gone above and beyond for clients in previous positions. Share specific stories that showcase your commitment to both landlords and tenants.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s growth strategies and how they measure success in the lettings department. This shows your enthusiasm for the role and helps you understand if the company aligns with your career goals.