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- Tasks: Lead a team to enhance payroll systems and manage pension operations.
- Company: Join Solvd., a growing business process outsourcing specialist in Glasgow.
- Benefits: Enjoy competitive salary, hybrid working, 34 days' holiday, and a great pension scheme.
- Why this job: Shape the future of payroll systems while leading a dynamic team.
- Qualifications: Proven leadership in pensions and systems operations with strong analytical skills.
- Other info: Be part of a values-led culture with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Take the next step in your career with a leadership role that blends technical expertise, team management, and the chance to shape the future of payroll systems and pensions. WA is proud to be partnering with Solvd. to appoint a Pension and Systems Operations Manager, based in Glasgow.
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About Solvd.
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Solvd. is a business process outsourcing specialist delivering high-quality Payroll, Finance, HR, and Customer Experience services. Trusted by leading UK transport providers and recently expanding into professional sport, Solvd. has ambitious growth plans and continues to build its reputation for reliability and innovation. At its core, Solvd. lives by the values of being Dependable, Proactive, Agile, and Inclusive, with its people at the heart of everything it does.
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The Opportunity
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Reporting to the Head of Payroll, this role is central to ensuring the smooth running of Solvd.'s pension and payroll systems operations. You'll lead a team of administrators, manage system improvements, and oversee the daily operations of the pension function. You'll also play a key part in implementing new client-driven system enhancements, ensuring services remain accurate, compliant, and efficient.
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Key Responsibilities
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Lead and support systems and pensions teams to deliver accurate results.
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Oversee pension operations, including auto-enrolment, re-enrolment, and escalated queries.
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Manage system changes, updates, and readiness for new workstreams.
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Conduct one-to-ones, set objectives, and support staff development.
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Maintain workflows, processes, and RAID logs.
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Perform UAT testing for payroll system upgrades and new implementations.
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Configure new payment/deduction elements and generate reports.
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Liaise with payroll software providers and stakeholders, ensuring compliance and timely delivery.
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What You'll Bring
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Proven leadership skills and experience managing pensions and systems operations.
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Knowledge of payroll systems, statutory regulations, and compliance.
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Excellent analytical, problem-solving, and MS Excel skills.
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High attention to detail with the ability to work under pressure.
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Strong stakeholder management and collaborative working style.
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Desirable: CIPP qualification and experience with Oracle, iTrent, Business Objects, or One Advanced.
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Package Benefits
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Competitive salary (depending on experience)
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Permanent, full-time role (37.5 hours per week)
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Hybrid working model (Glasgow-based, 60% office)
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34 days' holiday (including public holidays) with option to buy more
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Competitive pension scheme
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Discretionary rail travel benefit
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Employee Assistance Programme
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Why This Role?
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Lead a specialist team within a growing and ambitious organisation.
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Play a pivotal role in shaping payroll systems and pension delivery.
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Join a values-led culture with Investors in People Platinum and Investors in Wellbeing Gold recognition.
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Excellent benefits and hybrid working model.
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To learn more or apply, please contact Laura Buchanan Owen at laura@wilkinsonandassociates.co.uk for a private and confidential discussion. Alternatively, submit your CV and we'll be in touch.
Payroll Operations Manager - Pensions & Systems employer: Wilkinson and Associates
Contact Detail:
Wilkinson and Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Operations Manager - Pensions & Systems
✨Tip Number 1
Network like a pro! Reach out to people in the payroll and pensions industry, especially those at Solvd. or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Payroll Operations Managers. Think about how your experience aligns with their values of being Dependable, Proactive, Agile, and Inclusive. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to showcase your leadership skills! Be ready to discuss how you've successfully managed teams and improved systems in the past. Use specific examples to demonstrate your impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Solvd. and being part of their ambitious growth plans.
We think you need these skills to ace Payroll Operations Manager - Pensions & Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Payroll Operations Manager. Highlight your leadership experience and any specific knowledge you have about payroll systems and pensions. We want to see how your skills align with what Solvd. is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to Solvd.'s mission. Be sure to mention your understanding of their values like being Dependable and Proactive.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate to managing pensions and systems operations. We love seeing examples of how you've led teams or improved processes in previous roles—make those stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get back to you quickly. Plus, it shows you're keen on joining our team at Solvd.!
How to prepare for a job interview at Wilkinson and Associates
✨Know Your Stuff
Make sure you brush up on your knowledge of payroll systems and pensions. Familiarise yourself with the latest statutory regulations and compliance requirements. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you've faced and how you managed them. This will demonstrate your ability to lead and support a team effectively, which is crucial for this position.
✨Be Ready for Technical Questions
Expect questions related to system improvements and UAT testing. Brush up on your experience with payroll software like Oracle or iTrent, and be prepared to discuss how you've handled system changes in previous roles.
✨Emphasise Collaboration
Since stakeholder management is key, think of examples where you've worked collaboratively with others. Highlight your communication skills and how you've built relationships with stakeholders to ensure smooth operations.
