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- Tasks: Manage client accounts and ensure timely invoice payments.
- Company: Join a growing business that values flexibility and offers excellent benefits.
- Benefits: Enjoy flexible working hours and a range of corporate perks.
- Why this job: Be part of a dynamic team focused on delivering top-notch client experiences.
- Qualifications: Fluent in Dutch with finance/collections experience, preferably in B2B.
- Other info: Experience with SAP and strong communication skills are a plus.
The predicted salary is between 30000 - 42000 £ per year.
Dutch Credit Controller : Permanent : Ambitious Growing Business
Flexible Working : Excellent Benefits
Wilkinson and Associates are delighted to be partnering with one of our top clients on the search for a Dutch Credit Controller on a permanent basis.
The successful candidate will be responsible for maintaining a portfolio of clients and applying collection activity in line with current processes and protocol to ensure that timely invoice payments are met. The role demands excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries. The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.
Please only apply if fluent in Dutch.
Key Duties :
- Manage a portfolio of client accounts ensuring invoices are paid promptly
- Utilising all available communication channels, prioritising telephone contact
- Utilise relationships with key stakeholders to drive query resolution and payment
- Ensure a best in class client experience
- Deliver monthly aged debt, cash collection and DSO targets
- Produce monthly customer statements
- Work collaboratively with Sales Ledger, Placement Support and Billing to maintain accurate customer records, including but not limited to; payment allocation, management, credit note application etc
- Attend regular ledger reviews with Credit Control Manager/Team Leader
- Select and escalate accounts to Legal or Trade Debt Partners where appropriate
- Maintain accurate records in SAP
- Support Credit Control Team Lead with ad hoc initiatives
Knowledge Experience:
- Fluent Dutch
- Finance/collections experience, preferably in a B2B environment
- Working knowledge of credit risk principles
- Experience of managing a high volume ledger
- Good working knowledge of SAP (desirable)
- Expert communication and presentation skills
- Ability to review data and confidently make decisions
- Great negotiator
- High degree of proficiency with Microsoft Office software (Excel, MS Word)
- Self-starter, disciplined, and detail oriented with ability to work
#J-18808-Ljbffr
Dutch Credit Controller employer: Wilkinson and Associates
Contact Detail:
Wilkinson and Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Credit Controller
✨Tip Number 1
Make sure to brush up on your Dutch communication skills. Since the role requires fluent Dutch, practice speaking and writing in Dutch to ensure you can handle client interactions smoothly.
✨Tip Number 2
Familiarize yourself with SAP and other financial software. If you have experience with these tools, be ready to discuss how you've used them in previous roles to manage accounts effectively.
✨Tip Number 3
Prepare examples of how you've resolved client disputes in the past. Highlight your problem-solving skills and ability to negotiate effectively, as these are crucial for this position.
✨Tip Number 4
Network with professionals in the finance and credit control sectors. Engaging with others in the industry can provide insights and potentially lead to referrals that could help you land the job.
We think you need these skills to ace Dutch Credit Controller
Some tips for your application 🫡
Highlight Your Language Skills: Since fluency in Dutch is a requirement, make sure to emphasize your language skills prominently in your CV and cover letter. Mention any relevant experiences where you used Dutch in a professional setting.
Showcase Relevant Experience: Detail your finance or collections experience, especially in a B2B environment. Use specific examples to demonstrate how you've managed client accounts and resolved disputes effectively.
Demonstrate Communication Skills: The role requires excellent communication skills. In your application, provide examples of how you've successfully communicated with stakeholders or resolved client queries in the past.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Highlight your experience with SAP and Microsoft Office, as well as your ability to work collaboratively with teams to improve customer experience.
How to prepare for a job interview at Wilkinson and Associates
✨Showcase Your Language Skills
Since fluency in Dutch is a must, be prepared to demonstrate your language skills during the interview. Practice speaking Dutch about your previous experiences and how they relate to the role.
✨Highlight Your Problem-Solving Abilities
The role requires excellent communication and problem-solving skills. Prepare examples of past situations where you successfully resolved client disputes or stakeholder queries, showcasing your ability to handle challenges effectively.
✨Familiarize Yourself with SAP
While not mandatory, having a working knowledge of SAP is desirable. If you have experience with it, be ready to discuss how you've used it in previous roles, especially in managing client accounts and records.
✨Demonstrate Your Collaborative Spirit
This position involves working closely with various internal functions. Be prepared to talk about your experience collaborating with teams, how you maintain relationships with stakeholders, and how you ensure a best-in-class client experience.
