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For Companies At a Glance
- Tasks: Partner with clients to maximise their use of our AI software and drive account growth.
- Company: Fast-growing AI software startup in the UK with a focus on customer success.
- Benefits: Competitive salary, bonus, equity options, and a vibrant work culture.
- Why this job: Join us to make a real impact in the AI space and help clients succeed.
- Qualifications: Consultative mindset, technical curiosity, and strong communication skills.
- Other info: Exciting opportunities for career advancement in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
A high-growth AI software startup in the UK is seeking a Senior Consultant (Customer Success) to enhance customer value and account growth. This role involves partnering with clients to optimize their use of an AI software platform, ensuring measurable outcomes while exploring strategic account expansion opportunities.
Ideal candidates should possess a consultative mindset, technical curiosity, and exceptional communication skills.
Competitive salary with bonus and equity options is offered.
Senior Customer Success Consultant – AI Platform Growth employer: Wilkins Hunter
Contact Detail:
Wilkins Hunter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success Consultant – AI Platform Growth
✨Tip Number 1
Network like a pro! Reach out to people in the AI and customer success space on LinkedIn. Join relevant groups and engage in discussions to showcase your expertise and passion for the industry.
✨Tip Number 2
Prepare for those interviews! Research the company’s AI platform and think about how you can help clients achieve measurable outcomes. Be ready to share examples of how you've driven account growth in the past.
✨Tip Number 3
Show off your consultative mindset! During conversations, ask insightful questions that demonstrate your understanding of customer needs and how they align with the AI software. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives us a chance to see your application in the best light possible.
We think you need these skills to ace Senior Customer Success Consultant – AI Platform Growth
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let your enthusiasm for AI and technology shine through. We want to see how you can bring that passion to our team and help our clients succeed with our platform.
Highlight Your Consultative Skills: Make sure to showcase your consultative mindset in your application. Share examples of how you've partnered with clients in the past to drive success and growth, as this is key for us at StudySmarter.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Wilkins Hunter
✨Know the AI Platform Inside Out
Before your interview, make sure you thoroughly understand the AI software platform you'll be working with. Familiarise yourself with its features, benefits, and how it can drive customer success. This will not only show your technical curiosity but also demonstrate your commitment to helping clients achieve measurable outcomes.
✨Showcase Your Consultative Mindset
Prepare examples from your past experiences where you've successfully partnered with clients to enhance their value. Highlight your ability to listen, ask the right questions, and tailor solutions to meet their specific needs. This will illustrate your consultative approach and how you can contribute to account growth.
✨Communicate Clearly and Confidently
Exceptional communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery. Remember, it's not just about what you say, but how you say it that can leave a lasting impression.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic thinking abilities. Be ready to discuss how you would identify opportunities for account expansion and optimise customer engagement. Think of specific strategies you've implemented in the past and be prepared to share your thought process behind them.
