Essex Rose Assistant Manager in Colchester

Location: The Essex Rose Tea Room, Dedham

Salary: Up to £27,000 per annum, depending on experience + tips (salary will be reviewed after probation period)

Working hours: 5 days, 40 hours per week (a combination of weekdays and weekends). Working hours will vary depending on the time of year but will fall between the times of 8.00am to 5.00pm.

Wilkin & Sons / Tiptree is a quintessentially British business that grows, makes and sells remarkably good food. Our aim has always been to make the best products and to provide a service to match. This is just as true today as it was yesterday and this is certainly what we want to be true tomorrow.

Wilkin & Sons Ltd boast 7 Tea Rooms and a Jam Shop across Essex. We are now looking to recruit for our Dedham based Tea Room, for a full-time Assistant Manager. We are seeking those that are able to cover a combination of both weekdays and weekends.

We are ideally seeking someone with previous waiting/hospitality experience in a senior role so they can hit the ground running.

We are looking for great people to join us, and to uphold our high standards of exceptional service to our dining customers so that they have a pleasant and comfortable experience. Our team members will be required to be role models for outstanding service and make each customer feel valued, whether they are visiting the tea room for the first or the twentieth time.

Responsibilities (but not limited to):

• Assisting with the day to day running of the tea room.




• Dealing with the customers in a polite and helpful manner with a fast, efficient, friendly and personalised service.




• Operating the till.




• Communicating concise orders to staff in the kitchen.




• Serving and food preparation including meals, cakes, and hot and cold drinks.




• Generally helping to keep the everyday operations running smoothly.




• Clearing tables, disposing of waste, operating the dishwasher, end of day cleaning.




• Follow all menu recipes and procedures, maintaining the highest quality and consistent product standards.




• Re-stocking retail areas.




• Staff are also expected to learn about our own branded products we stock so that they are able to answer customer queries.

What we can offer you:

• Full training from a friendly and supportive team




• Free onsite parking




• 25 days paid holiday, plus bank holidays




• 25% discount card for our Jam shop and tea rooms




• Westfield Health cash health care plan




• Employee owned share incentive scheme




• Reduced Gym membership to Atlantis Gym, Tiptree and nationwide gyms




• Employee events and family days

If you feel you would complement our team and willing to support and uphold our values of excellent customer service we would love to hear from you.

Jobseeker: We value your application however, though we will strive to respond to everyone directly, but if we experience high volumes this may not be possible.