Operational Change Apprentice in Grimsby

Looking to build an exciting career in a dynamic, fast-paced team environment, whilst gaining hands-on experience, but you’ve decided that university is not the route for you? Look no further.

If you are determined to find a rewarding, fulfilling career path in an administration-based role, our Apprenticeship Scheme offers fantastic grounding and the opportunity to study and progress towards a Level 3 Business Administrator qualification, while introducing you to the world of office administration.

This role would be an excellent first step into a career in an office environment, having completed A-level or equivalent study. You will have the chance to earn while you learn, gaining valuable experience and skills as you work alongside our experienced professionals, learning the fundamentals of the role as we invest in your talents.

This is an 18-month programme where you will have one day dedicated to your study which will be delivered by an authorised training provider and all course and training fees will be paid by the firm. After successful completion, you will gain a recognised qualification and be ready to move into the next phase of your career. The career progression we envisage for this role is to become an Assistant Project Manager. The 18 month term assisting in various areas of the firm will give the successful candidate a fantastic base knowledge to progress as an Assistant Project Manager.

Based within our Operations department, you will be working alongside a team of experts. In return for your excellent organisational and communication skills, and problem solving attitude, you will receive unrivalled support and training to develop your skills and experience in a Legal Top 200 law firm.

Your specific responsibilities will include:

• Support to the Facilities and Operational Change teams.
• Updating digital records to ensure accuracy.
• Providing assistance with onboarding new staff onto the electronic training portal.
• Assisting with operational projects ensuring these are being progressed on time and within scope. This will include undertaking a variety of project activities such as information gathering, user stories, business analysis, process mapping, contributing to the client’s journey and ensuring customer service is improved through the implementation of process improvement.
• Providing support and coaching to colleagues on new processes and procedures as required.
• Assisting with internal reporting to provide accurate and useable data to the business.

Our entry requirements:

• 3 A-levels at grade C or above, or equivalent Level 3 qualification
• 5 GCSE’s including Maths and English at grade 4 or above

At Wilkin Chapman Rollits, we value our colleagues and work in a culture that promotes healthy working practices and well-being. The firm has a rich history and exciting future of growth ahead and to support that growth we want to talk to people who value:

• Outstanding service
• Teamwork and collaboration
• Approachability with clients and colleagues
• Innovative practice
• Achieving results

As well as a competitive salary, we offer a wide range of benefits including:

• Competitive pension options with matched contributions of 5%
• Healthcare cash plan for you and dependents with the option to purchase cover for an additional adult
• Life Assurance
• Concessionary legal fees on a range of legal services
• 25 days holiday
• Extensive well-being programme
• Subsidised car parking

With a full-service offering and a diverse client base, Wilkin Chapman Rollits continues to grow, while maintaining our commitment to quality, innovation, and client-focused service.

We know that happy, motivated employees drive success, and a strong, forward-thinking culture benefits everyone. That’s why we provide the tools, support, and opportunities our people need to thrive.

With our combined roots stretching back over 300 years, we are the largest law firm operating out of Lincolnshire and Yorkshire, with six regional locations and a place in the Lawyer UK 200. We combine deep local and sector knowledge with the strength, resources, and reach to handle any challenge—offering the best of both a large firm and a trusted, client-focused partner.

We invest in your career, offering a great benefits package and a supportive, sociable working environment. You’ll be joining a community of like-minded professionals who value collaboration, innovation, and excellence across our locations in Grimsby, Lincoln, Louth, Hull, York and Beverley.

At Wilkin Chapman Rollits, we are committed to attracting and retaining individuals from all backgrounds. We believe diversity fosters a values-led culture, fuels our growth, and creates opportunities for our colleagues to develop and succeed. As a Disability Confident and Armed Forces Friendly employer, we are dedicated to an inclusive environment where everyone feels seen, heard, and supported.