At a Glance
- Tasks: Support software applications and troubleshoot technical issues while learning from experienced IT professionals.
- Company: Join Wilkin Chapman Rollits, a leading law firm with a commitment to innovation and quality.
- Benefits: Enjoy competitive holidays, health initiatives, and a supportive work-life balance.
- Other info: Be part of a diverse team that values collaboration and offers excellent career growth.
- Why this job: Kickstart your IT career with hands-on experience and a chance to make a real impact.
- Qualifications: 3 A-levels at grade C or above and 5 GCSEs including Maths and English.
The predicted salary is between 32243 - 39408 £ per year.
A rare opportunity has arisen for an aspiring IT professional to begin their career within our growing IT team. This apprentice position offers the chance to gain hands-on experience supporting the business-critical systems that keep the firm running smoothly, while working alongside experienced IT professionals who are committed to helping you develop and succeed. You will study the Level 3 IT Solutions Technician Apprenticeship.
About the Role
As an Apprentice, you'll play an important role in supporting the software applications used by colleagues across the firm. You'll learn how to troubleshoot technical issues, manage user access, assist with system updates and testing, including involvement in the development of legal case flows and provide first-line support to users. This is an excellent opportunity for someone who enjoys technology, problem-solving and helping others. No extensive technical experience is required – we're looking for someone with enthusiasm, curiosity and a genuine passion for learning.
Key Responsibilities
- Provide first-line support for business applications, helping colleagues resolve system and software issues.
- Manipulation of data through imports to case systems and producing reports for both internal and external clients.
- Assist with user account administration, including access requests, permissions and onboarding activities.
- Support testing, maintenance and updates of key business systems and applications.
- Log, monitor and manage support requests, ensuring users receive a professional and responsive service.
- Create and maintain user guides, support documentation and process notes.
- Work alongside the wider IT team and external suppliers to support the continuous improvement of firm systems.
Skills Required
- A genuine interest in technology, software and developing a career in IT.
- Strong communication skills with the confidence to support and assist colleagues.
- Good attention to detail and the ability to approach problems logically.
- Strong organisation and time management skills.
- Ability to work effectively both independently and as part of a team.
- Basic knowledge of Microsoft Office or Microsoft 365 applications would be advantageous.
Our entry requirements:
- 3 A-levels at grade C or above, or equivalent Level 3 qualification.
- 5 GCSE’s including Maths and English at grade 4 or above.
The company
With a full-service offering and a diverse client base, Wilkin Chapman Rollits continues to grow, while maintaining our commitment to quality, innovation, and client-focused service. We know that happy, motivated employees drive success, and a strong, forward-thinking culture benefits everyone. That’s why we provide the tools, support, and opportunities our people need to thrive.
With our combined roots stretching back over 300 years, we are the largest law firm operating out of Lincolnshire and Yorkshire, with six regional locations and a place in the Lawyer UK 200. We combine deep local and sector knowledge with the strength, resources, and reach to handle any challenge—offering the best of both a large firm and a trusted, client-focused partner.
We invest in your career, offering a great benefits package and a supportive, sociable working environment. You’ll be joining a community of like-minded professionals who value collaboration, innovation, and excellence across our locations in Grimsby, Lincoln, Louth, Hull, York and Beverley.
At Wilkin Chapman Rollits, we are committed to attracting and retaining individuals from all backgrounds. We believe diversity fosters a values-led culture, fuels our growth, and creates opportunities for our colleagues to develop and succeed. As a Disability Confident and Armed Forces Friendly employer, we are dedicated to an inclusive environment where everyone feels seen, heard, and supported.
The Benefits
- Competitive holiday entitlement
- Self-Invested Personal Pension
- Life assurance
- Cycle to work scheme
- Health & wellbeing initiatives
- Agile working opportunities
- Discounted legal fees
- Referral incentives
- Car parking* (*applicable to role)
IT Apprentice in Grimsby employer: Wilkin Chapman
At Wilkin Chapman Rollits, we pride ourselves on being an excellent employer, offering a supportive and professional environment for those starting their careers in finance. With a commitment to employee growth, we provide comprehensive training, a competitive benefits package, and a collaborative work culture that values diversity and innovation across our regional locations. Join us to develop your skills and thrive in a rewarding career within a leading Top 200 UK law firm.
StudySmarter Expert Advice🤫
We think this is how you could land IT Apprentice in Grimsby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Wilkin Chapman values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Wilkin Chapman might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Wilkin Chapman!
✨Direct Apply to Wilkin Chapman
Let's not forget to apply directly through the Wilkin Chapman website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Apprentice in Grimsby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Wilkin Chapman.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Wilkin Chapman. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Wilkin Chapman
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
